4/10 一般般
2025年2月9日
2/5 would not stay here again
Are group of 10 recently stayed at Olas Altas suite and unfortunately, while there were some good aspects, our experience was overshadowed by a few significant issues.
Pros:
Location: The hotel’s proximity to the beach is fantastic. It’s just a short walk, making it perfect for beachgoers.
Cleanliness: The hotel was mostly clean, and the housekeeper was very kind and attentive, which I appreciated.
Restaurant: The restaurant downstairs was decent – a convenient option for meals, especially after a day at the beach
Cons:
Water Issues: The most frustrating part of my stay was that there was no running water in the entire building for an entire day. Even after that, there was no hot water for most of the stay, which made it difficult to enjoy basic amenities.
Sewer Smell: There was a strong, unpleasant sewer odor throughout the hotel that lingered for much of the visit. It really detracted from the overall comfort.
Communication: The staff's communication was poor. I didn't feel adequately informed about the water situation, and the lack of clear updates made things more stressful.
Noise: Unfortunately the noise from the bar across the street was unbearable. It continued until 3 a.m. most nights, making it difficult to get a good night’s sleep.
Overall, the issues with water, the unpleasant odor, a lack of communication from the property staff would make it difficult to recommend this hotel.
Devin
Devin，10 晚好友同遊
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