The parking attendant was so rude! Made me consider canceling my stay
Jaleel
1 晚好友同遊
6/10
Hotel was clean and very convenient for access to Prudential Center for my Grandson's graduation. But I was disappointed in t wo aspects of the hotel support for guests meal needs. On the night of our arrival we asked the desk clerk about where we could get food. He handed us the order menu for a food food delivery service. We ordered and the food was good but. expensive. It wasn't until the next morning when we found out that there was handout that listed the nearby restaurants that could be walked to within a few minutes. Second, I have stayed at many Courtyards and enjoyed a very nice breakfast. This hotel only offered a coffee bar with a VERY LIMITED choice of cold cereals and only a few pastries.
真實旅客
1 晚家庭旅遊
10/10
Sherri
1 晚旅行
10/10
Saulio
1 晚家庭旅遊
8/10
Janet
3 晚旅行
10/10
真實旅客
1 晚家庭旅遊
6/10
The hotel is nice but the location is little inconvenient especially the noise from street and the air conditioners are noisy.
真實旅客
1 晚家庭旅遊
8/10
Your agent gave a totally false reply on parking. Told me to park at nearby garage. Not in hotel garage. Hotel address does not show new street name. Old name not on any street sign. Check in agent said we did not have breakfast included which we did. Totally unacceptable service ; need better staff
MARIANNE
1 晚旅行
8/10
Good
Isidro
1 晚商務旅行
6/10
Gwendolyn
1 晚家庭旅遊
10/10
Olivia
1 晚旅行
6/10
The room was nice. We were happy with that however, in the morning when we went downstairs to eat, they had zero hot food. That was just a disgrace. We paid a lot for this hotel. It was not cheap and right in the heart of Newark and to tell us we could only get muffins for breakfast was just beyond sad.
Alan
1 晚家庭旅遊
10/10
Front desk workers were great
Kelley
1 晚家庭旅遊
10/10
Luciano
1 晚旅行
4/10
Hotel is wonderful but The neighborhood at night is Dangerous. I was stopped by employee and a guest who said I should order in and not to walk outside hotel at night. Your services should notify us of this BEFORE I book it. Also a reduction in price should reflect this negative.
James
1 晚家庭旅遊
8/10
Dylan
4 晚好友同遊
4/10
The wifi was not working. They did not write my name well for wifi login.
The parking was said to be free in hotels.com but it was not. I had to pay an extra 120$ for parking