The spring beds of the family rooms are too soft and saggy and some with broken springs!
But the hot spring onsen water is very good.
salenda
salenda,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2019年7月23日
Suk Han Cordelia
Suk Han Cordelia,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2019年3月9日
pikwan
pikwan,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2019年2月18日
酒店十分適合一家大小入住,設施適合方便,酒店職員十分友善及熱心幫助,下次有機會都會再次入住。
Suki
Suki,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2019年2月16日
The hotel room is very big with 2 bedrooms and jacuzzi at the balcony.
The view is very nice which facing the mountain. However, the water for the jacuzzi was not hot enough when the hotel is full house.
The buffet dinner is amazing with wide variety of food.
Very nice and relax stay.
bernice
bernice,2 晚浪漫之旅
Hotels.com 真實旅客評語
10/10 好極了
2019年2月8日
It is a nice hotel. Room is so big that is suitable for children.There is indoor and outdoor onsen.
Breakfast is good. It is a good hotel for those who travels with car.
lanchi
lanchi,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2019年2月7日
真實旅客
1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2019年1月4日
真實旅客
2 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2019年1月1日
The room is too old
The carpet is so dirty
Without snow park
Good all around hotel in suberban Karuizawa. Onsen is very nice, as well as breakfast. I would wish the staff can communicate better in English, though they are all very polite and attentive. Location is beautiful and refreshing if one doesn't mind spending 40 minutes driving or taking the hotel bus to and from Karuizawa rail station. Several ski resorts nearby, but one would need a car to get to these locations. Karuizawa is quite and beautiful, covered with snow in the winter. If one is looking for some quiet and relaxing time, away from city life, this might just be the perfect spot.