It was pathetic. Not even 1 star kind of hotel. Even Lodges and Dharamshalas are better. When I reached for check in I realized that I made mistake and I told the receptionist to show me the Room. It was so congested. Cockroaches were seen. Dirty bedsheet and Pillow. IO cancelled the booking, since I had chosen to pay at Hotel.
This is my sincere request to hotels.com to please have an honest audit before you enlist such hotels. I have 3 bad experiences now.
Do not try yo compete with Oyo. You need to maintain standard.
Your loyal customers may shift to some other platform.
Rakesh
Rakesh,1 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年4月4日
5mins from the International Airport but the rooms are very dirty, not good at all for a tourist! The area is very noisy and not convenient for everyone!
Vishnu
Vishnu,2 晚浪漫之旅
Expedia 真實旅客評語
4/10 一般般
2024年2月24日
Cheap near airport stay.
I booked this hotel for overnight in between flights as it was a reasonable price and closer to the airport. The neighbourhood is a very busy market area and main road below the metro. The room booked was a deluxe king. The room was small, the bed maybe a queen size, one of the pillows was unusable and there were no towels, this was fixed by the hotel. The room was infested with mosquitos and it took some time to kill them all, the hotel provided and electric insecticide device. There was an old light blanket with cigarette holes for a bed cover. The room was not well cleaned. The air conditioner worked and was not noisy and the hot water heater worked :-). There was decent food and chai nearby. It suited our needs but would not recommend.
Peter
Peter,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2023年12月19日
Pooja
Pooja,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2023年7月2日
RAZIA
RAZIA,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2022年11月30日
Unclean Shady Hotel...Did not feel safe
As soon as we entered, we were told that we had to pay extra for AC room. In Mumbai, every hotel room is by default an AC room. This was a scam. The rooms were not clean and the bathroom condition was pathetic. There was no privacy as there was a window above the door and it could not be closed. The overall vibe of the hotel was shady and I could not keep my wife alone in the hotel. It looked very unsafe. The hotel was filled with bad smell. There was no sanitizer or room freshener. We did not even stay there for an hour. We checked out within an hour and had to book another hotel which had room implying an AC room. Pathetic experience of Hotel Plante Plaza and even Hotels.com.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2020年2月7日
Bit dirty and worned out hotel
The hotel photos looked fine on the apps but upon check in, the bedsheets did not look cleaned since a long time, the room was somehow cleaned but not spotless (old fixtures) and there were lots of mosquitoes even though there was a repellent machine.
Budget hotel in a very busy and loud sometimes district of Mumbai
ASHWANI
ASHWANI,2 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2019年10月17日
Très bruyant avec le passage des voutures et la climatisation qui fait un bruit important
The place is very near to the airport
The shower do. It have running water, you need to collect water in to the bucket before taking shower
will do the job
will do the job,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2017年2月27日
Bad experience! No one should go to this hotel. No cleanliness, not even have a shower facility. Dirty toilet, very tiny rooms.
Nikhil Balavant
Hotels.com 真實旅客評語
2/10 不太好
2017年1月4日
Unsafe hotel with rude management.
Management was unkind. The staff would continuously stare every time I would leave the room. Twice I found a staff member sitting outside my room. On the last night, without being informed, we were locked out after returning late. Upon entering the room, I discovered someone had showered inside my shower. I would not recommend this for a comfortable or safe stay.
真實旅客
Hotels.com 真實旅客評語
2/10 不太好
2016年12月16日
真實旅客
Hotels.com 真實旅客評語
4/10 一般般
2016年12月5日
DO NOT GO THERE !Didnt even meet low expectations
I chose this hotel for clear logistics and price. Objective was to sleep 3hrs after a red eyed flight before a meeting 700m away. They market rates including one way airport pick-up. I stated every detail about flights and effectively using the room only for the last few hours before check out time.
I was NOT picked up at the airport! I was greated very unfriendly when arrived and reminded that my time is almost over. There was NO toilet paper and when asked for it they said maybe in 1 hour. There was NO towel ...
STAY AWAY from this place!!
真實旅客
Ebookers 真實旅客評語
2/10 不太好
2016年9月8日
A FUIR
Nous avons réservé prendre une douche et pour passer quelques heures au calme avant de prendre l'avion pour 5h du matin.
Arrivé à l'hotel on nous a demander de changer d'hotel sans pouvoir exprimer de raison. L'hotel est le Hotel Star Palace à 50m du premier. Pas de porte ou sas un escalier raide et etroit qui mène à la reception. Pas de porte qui amenuiserai le bruit. Chambre petite odeur de cigarettes, bruit infernale.
La douche est sur la cuvette des WC, pas d'eau chaude, pas de papier WC, un seul drap sur le matelat.
Jo
Hotels.com 真實旅客評語
4/10 一般般
2016年1月25日
transferred to another hotel of the same "branch"
Arriving at midnight after a long long ride I was transferred to another hotel. No explanation why! Staff was very unfriendly and rude. They wanted me to pay before even seen this new hotel. They told me it's a hotel of the same branch. It was called Cosmo and was not far away from the hotel that I've booked.
My comments refer to that hotel!
They helped me to get a taxi Rikscha, but asked very pushy for a tip.
Birgit
Expedia 真實旅客評語
2/10 不太好
2015年9月15日
A Terrible Experience in a terrible environment
I booked the room as almost in advance with Expedia. I checked in at noon. They said that the room they reserved for me is in repair and they have the room for me in an other hotel. The other hotel -named Apex was a place that I wouldn't choose and therefore I don't blame the people at Apex Hotel. I felt insulted by the Planet Plaza Hotel receptionist and by the people at Expedia
真實旅客
Expedia 真實旅客評語
2/10 不太好
2015年8月30日
真實旅客
Hotels.com 真實旅客評語
6/10 不錯哦
2015年4月29日
Good
Stay was good, ambiance of room was good, courteous staff.
真實旅客
Hotels.com 真實旅客評語
4/10 一般般
2015年3月6日
HOTEL IS AWAY FROM RAILWAY. I could not stay
my experience was very bad. Even after booking and paying, I was not allowed to check in and
diverted to a budget hotel Named Cosmo,where there are no proper facilities/amenities
sorry
Expedia 真實旅客評語
4/10 一般般
2015年2月26日
Budget hotel. Good for a single night stay
It is near the airport but really a budget hotel. Small rooms. Not recommended to stay with family because of its size.
sonu
Expedia 真實旅客評語
6/10 不錯哦
2015年2月20日
Budget hotel I can't offer any star for this hotel
Hotel location is really bad but Hotel management and staff are good they are so friendly it made us peace.