Everything is good except the pool. I expected a heated pool but the water is very cold.
Michelle
Michelle,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2023年11月13日
Staff was amazing.
Love the garden
juanita
juanita,2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2023年7月7日
Alfredo
Alfredo,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2023年4月26日
James
James,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2023年1月13日
Nice hotel inside Camp John Hay close to restaurants and shops.
Jennifer
Jennifer,2 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2022年11月24日
Overpriced
Room smells old. The bathroom smells molds. The safe needs to be fixed by maintenance because it was not working. The bedsheets dont smell fresh. Overpriced stay. Breakfast has limited options. Will not come back.
Christine
Christine,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2022年11月9日
jorge
Expedia 真實旅客評語
10/10 好極了
2022年10月30日
Quiet. Very nice rooms with a view.
Anthony
Anthony,2 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2022年10月24日
Ordinary nonairconditioned hotel
The location is in a quiet section of Camp John Hay, with rolling hills around it. The rooms are NOT airconditioned though at check in we were told a few were. The airconditioned rooms were all booked so we were given a portable AC & the ice cube container had to be refilled every 4-6 hrs. I had a hard time falling asleep because the room was hot though we cracked the balcony door open a bit so fresh air would come in. Housekeeping was good & were responsive. We hosted a group of friends for dinner once & we were allowed use of the quieter section of the dining room. However, the waiter spilled a glassful of cold mango shake on the back of an elderly guest. He tried to wipe it with small napkins but we asked for a towel which they finally provided. Waiters should be taught that if there are 3 full glasses on a serving tray & 2 have been served, the balance changes or else there will be an accident.
真實旅客
3 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2022年9月29日
Good location near on food area😂..staff are really good,fast,polite.
Only 1 scenario when 1 of the room smells burning electrical not they fault..but when it comes to changes of rooms that's very slow.we keep calling them since to late already around 10pm ..we are all tired.the decision takes 30mins to sort it out..just to change the room.
chuck
chuck,3 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2022年9月27日
the hotel was renovated you can tell right away..that was fine but the bed had bed bugs unfortunately!!and the couch as well!the toilet was leaking, flush wasn’t working right..the breakfast was delicious and the staff at the dinning area were efficient and attentive in everyone’s need.really welcoming and courteous! you can eat there for breakfast but not recommended for staying.
Liezl
Liezl,3 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2022年9月20日
Housekeeping is terrible! Dishonesty of hotel staff. Hotel is old, creepy and smells bad.
Richmond
Richmond,3 晚商務旅行
Expedia 真實旅客評語
10/10 好極了
2022年9月20日
beautiful gardens
toilet seats
Gloria
Gloria,3 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2022年9月15日
Excellent location. Staff are very attentive.
Osler
Osler,1 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2022年8月30日
Rooms were not cleaned thoroughly. There are things such as feeding bottle left under the bed by the previous guests. The pool was not heated contrary to the advertised.
Dennis
Dennis,3 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2022年8月2日
The staff was good but poor internet, clogged washroom, pool is only open till 5:00pm, very thin walls between rooms
Glenn
Glenn,2 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2022年7月9日
Marilou
Marilou,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2022年7月5日
Clean rooms, great location and very nice staffs 😊
Ma. Lalaine
Ma. Lalaine,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2022年6月9日
I especially love the breakfast buffet.
真實旅客
1 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2022年6月8日
The staff are not nice! Very rude and not accomodating. It was my worst stay in Baguio. Ive been visiting Baguio every month and this is the worst. It says on the booking that i can check in at 9am, then when i arrived the hotel the staff told me that it was an error in expedia, is it my fault? Then the Ac has a separate payment? That was the first for me like for real? The property is nice but the staff are not really helpful. I will never check in again on that property and will not recommend it to my company and peers.