Nuestra experiencia ha sido estupenda, nos ha encantado, tanto el hotel como su personal encantador.
真實旅客
2 晚家庭旅遊
4/10
Maria Rocio
10/10
El hotel en si es fantástico y el trato exquisito
Vicente Luis
7 晚家庭旅遊
8/10
diego
6 晚旅行
4/10
Pictures are misleading. My room had no view to the sea/ocean. Food and its presentation was poor, no attention to detail. Also had questions prior to my stay, but no one got back to me. Spa is not really a Spa, only indoor pool. There are massages/treatments availble.
Marija
6 晚旅行
10/10
EUGENIO
5 晚旅行
10/10
SERGIO
1 晚旅行
10/10
Nos gustó todo
Jose Manuel
4 晚浪漫之旅
10/10
真實旅客
3 晚旅行
8/10
真實旅客
2 晚旅行
4/10
Hotel had lots of potential but sadly not realised.
At check-in they wanted the paper "voucher" which we did not have as it was booked while "in transit" but eventually they linked our e-mail confirmation to their system so that they could print it out - all a bit of a faff in 21st century.
The room was pleasant with a limited sea view from the balcony. On the first day there was a bottle of water supplied for tea/coffee making but this was not replenished on the second day. A water mark left by a glass on the desk surface wasn't cleaned away, yet I was able to remove it with a tissue and some water!
The food at the evening buffet was plentiful and choice was good but everything that should have been hot was lukewarm at best which detracted from the experience and the staff in the restaurant good benefit from some "charm schooling". Breakfast could have been very good but again eggs, omelettes, pancakes were cooked in batches and left to go cold - no wonder there is a microwave in the buffet area - it may have originally been for reheating baby food but sadly it was the only way to make the food palatable.
A fire alarm went off one afternoon while we were there and when we reported to reception and asked if it was a drill the receptionist just smiled saying "I know the alarm is ringing!"
We stayed in the low season and most other guests seemed to be on golfing breaks, but the hotel itself could do so much better as the facilities are there but service needs improving.
Robin
2 晚旅行
10/10
The hotel had a very relaxed vibe and was perfectly positioned for the award winning beach
真實旅客
5 晚浪漫之旅
6/10
真實旅客
4 晚浪漫之旅
8/10
真實旅客
5 晚旅行
10/10
Great stay, loved the pools and excellent food. Would love to stay again
真實旅客
2 晚家庭旅遊
4/10
Esperaba más de un Melia, mucha burocracia para la entrada mucha firma pero después de que aseguran te indican a medias y arréglate la habitación no era la contratada del montón
Manuel
4 晚商務旅行
4/10
el buffet decepcionante no está a la altura de la marca Melia y menos teniendo en cuenta lo que se paga.
La calidad y presentacion de los alimentos es muy mejorable. Todo el hotel necesita una buena remodelación mobiliario en general,las hamacas de la playa viejísimas y además te cobran diez euros por usarlas.
La falta de personal en el buffet a pesar del esfuerzo de los camareros que no paran ,es la consecuencia de que las mesas estén sin recoger y todo sucio.
Estuvimos tres dias y cada día pasaba lo mismo.
Las camas están bien. Lo que llaman spa es solo una pequeña piscina sin ningún chorro ni nada. Al menos está incluido en el precio.
Nos hemos ido muy decepcionados!!
真實旅客
3 晚浪漫之旅
10/10
Amazing hotel and beautiful area. Food, service and value for money excellent.
Ian
2 晚好友同遊
8/10
The Hotel is in a very good position close to the beach in Isla Canela. We had a superior room on the 4th floor with a good view of the sea. The room size was ok but not spacious as was the balcony, however it was very clean. Room facilities for a 4 star hotel were poor - no dressing gowns, no hotel information folder, soap shampoo etc in wall dispensers and little else. The breakfast buffet was very good with plenty of choice, we didn't have dinner at the hotel as we prefer to eat at local restaurants as it is usually better and less expensive than hotel buffets. There is an Italian restuarant in the hotel but no other choice. Bar drinks were reasonably priced but service was very slow at times. The pool and outside areas are nice and well maintained. Overall we enjoyed our stay but felt that one week was long enough.
真實旅客
7 晚浪漫之旅
10/10
Me gustó especialmente la ubicación, el servicio de restaurante y la atención del personal.
Ana
3 晚旅行
10/10
Encantadores en todo momento. Les comuniqué que íbamos de viaje de luna de miel y me prepararon una bienvenida espectacular. Gracias a todos y volveré sin dudarlo.
Raquel
5 晚旅行
10/10
Our seventh visit to The Melia Atlantico - it didn't disappoint but not sure what 'The Level' is trying to provide other than a them and us situation. A great place for a holiday if you aren't expecting lots of shops and entertainment. Fabulous beach which is never crowded. Some good bars and restaurants around the marina and short bus ride to Ayamont. Worth a visit.
Jill Headon
10 晚浪漫之旅
10/10
Good facilities , good location , good food .
Just what was needed to charge the batteries
Ronnie
3 晚浪漫之旅
8/10
El hotel esta bien en general aunque algo retirado. La estancia fue buena pero si me quedo con lo mejor fue el personal de animación, son de lo mejor.