6/10 不錯哦
2014年6月23日
Good customer svc but poor hotel infrastructure
we paid around HK$1000/ night. perhaps we expected too much... the hotel is actually one of the floor in an old building. the manager was vvvv nice and we were given the best room in this hotel which is the biggest room with balcony. however the room is just opposite to the front desk with 1.5m apart and there is no sound proof facilities. whenever there were anyone to check in/ out in the night and early morning, we could hear very clearly. i was even awoke by the front desk guy when he was using stapler in the mid-night. we stayed 3 nights and requested to change the room. however the other option was a non air con room and so we had no choice but to stay. the staff and the manager were nice and helpful. however due to their infrastructure pbm, they could do nothing. for breakfast, just a croissant and cup of coffee from the nearby bar they provided.
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