Hotel Fenix

Property class: 3
San José de Cúcuta hotel with outdoor pool and restaurant

Choose dates to view prices

Enjoy your visit to San José de Cúcuta with a stay at Hotel Fenix. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant. A children's pool and a garden are other highlights.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free breakfast
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Outdoor pool
  • Children's pool
  • 24-hour front desk
  • Garden
  • Communal living room
  • Convenience store
  • Vending machine
  • Laundry service
  • Self-serve laundry
  • Conference space

Feel at home (6)

  • Children's pool
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities
The current price is NT$1,676
NT$1,676 total
Sep 25 - Sep 26

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room

A hotel room with a bed, a nightstand, a chair, and a desk.

Double Room

8.6 out of 10
Excellent
(4 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Two twin beds with white linens, a bedside table with a lamp, and a hanging shower curtain.

Standard Twin Room

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room

A hotel room with three beds, each with a black headboard and white bedding. A large wall mural depicts a cityscape.

Standard Triple Room

  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Suite

A bedroom with a bed, a flat-screen TV mounted on the wall, and an air conditioning unit above it.

Standard Suite

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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9.0 out of 10, Wonderful, 855 reviews
The price is NT$1,401
NT$1,401 total
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About the neighborhood

Map
#12-114 Avenida 7, San José de Cúcuta, 540001

What's nearby

  • General Santander Stadium - 10 min drive - 4.5 km
  • Ventura Plaza Commercial Center - 12 min drive - 5.5 km
  • San Jose Cathedral - 13 min drive - 5.5 km
  • Gobernación Norte de Santander - 13 min drive - 6.2 km
  • Colon Park - 13 min drive - 5.8 km

Getting around

  • Cucuta (CUC-Camilo Daza Intl.) - 7 min drive
  • San Antonio (SVZ-Juan Vicente Gomez Intl.) - 27 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Oma - ‬3 min drive
  • ‪Asadero Puerta Al Llano - ‬2 min drive
  • ‪Temaki (Cocina Oriental) - ‬2 min drive
  • ‪El Lago - ‬5 min drive

About this property

Hotel Fenix

  • Enjoy your visit to San José de Cúcuta with a stay at Hotel Fenix. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant. A children's pool and a garden are other highlights.

At a glance

Hotel size

    • 42 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 1:00 PM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Parents must have child's birth certificate and photo ID*

Pets

    • Pets allowed (dogs only, 1 total, up to 26 lbs per pet)*
    • Specific rooms only. Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation; restrictions apply*
    • Pets must be supervised

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)

Parking

    • Wheelchair-accessible parking and van parking on site
    • Onsite carport

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 6:30 AM–9:30 AM
  • Restaurant
  • Free daily reception

Traveling with children

  • Children's pool
  • Grocery/convenience store
  • Children's menu

Working away

  • Coworking spaces
  • Conference space (1076 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Romance packages

Facilities

  • Garden
  • Communal living room
  • An outdoor pool
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 31
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 28
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Front entrance ramp
  • Wheelchairs available on site
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (inches): 79
  • Well-lit path to entrance
  • Stair-free path to entrance
  • 4 stairs to reach property

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Soap
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi (speed of 25+ Mbps)
  • Free local calls

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

Children & extra beds

  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pets

  • Pet deposit: COP 100000 per stay
  • Pets are allowed for an extra charge of COP 60000 per pet, per day, plus a one-time cleaning fee of COP 60000

Policies

Extra-person charges may apply and vary depending on property policy.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Property Registration Number 83435

Frequently asked questions

Is there a pool at Hotel Fenix?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Hotel Fenix?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 26 lbs per pet. There's a charge of COP 60000 per pet, per day, and there's also a deposit of COP 100000 per stay. Some restrictions may apply, so please contact the property for more details.

What are the check-in and check-out times at Hotel Fenix?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 1:00 PM.

What is there to do at Hotel Fenix and nearby?

Hotel Fenix has an outdoor pool and a garden.

Are there restaurants at or near Hotel Fenix?

Yes, there's an onsite restaurant.

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Reviews

Hotel Fenix Reviews

8.0

Very Good

7.8

Cleanliness

7.8

Amenities

9.0

Staff & service

7.4

Property conditions & facilities

Reviews

Verified review

8/10 Very good

El hotel bien pero la manager se enojó con nosotros porque no quería que lo rentáramos con expedía porque era mucho más económico y no nos quiso dar la habitación que Expedia nos dio y por enojo nos dio la habitación con camas individuales pero de resto los demás, nos atendieron bien.
Verified review

4/10 Fair

Lo único decente fue la atención de las chicas de recepción y del botones Don Ramón a mi llegada, pero lo demás es muy pobre, mucha bulla en el exterior del hotel. Definitivamente no me quedaría nuevamente en dicho hotel.
Verified review

8/10 Very good

Verified review

10/10 Exceptional

Verified review

10/10 Exceptional

Verified review

6/10 Good

Verified review

4/10 Fair