I was a business trip from Korea.I would like to express my gratitude to Mr. Emrah, who was especially kind to the guests.He stays really well without any inconvenience because of Mr. Emrah.
Kwanghee
Kwanghee,4 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月9日
Muito boa.
Muito boa, funcionários bem gentis, quarto bom apenas o chuveiro não tinha boa vazão e a pia com a torneira que molhava tudo. Bom café da manhã. No geral foi muito positivo.
Elba
Elba,3 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年10月25日
Peter
Peter,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月24日
Mark
Mark,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月20日
Fantastic hotel
Lovely hotel in great location. Attentive service and really high quality.
真實旅客
3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年10月9日
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月7日
Rodrigo
Rodrigo,5 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月5日
Great Hotel, Just bad check in / wrong room
The Hotel is great unfortunately our start was everything but great as we received the wrong room and at first there was not a solution that we could accept. We did change the room the next day but again they did not give us 2 separate beds and we had to ask again as this was what we booked.
after a lot of back and forth we received a complimentary dinner and were told a refund for the first night. We are still waiting for the refund???
Besides the issue and what we felt like bad check in the rest of the stay was great, breakfast staff is super nice, the spa is amazing and the locotion can't be better. I would probably chose the Sura Hotel instead of Sura Design as you have to cross the street to use the Pool , spa , garden etc.
sabrina
sabrina,5 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2024年9月25日
The hotel is 3 minutes walk from the tram station, Sultanahmet. It means you can visit Hagia Sophia, Blue Mosque, and Underground Palace on foot. It was really good for us to visit those must-see places and to take a rest at the hotel whenever you want.
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年9月25日
Recommend!!
Thank you for all of the employees
They were very kind and helpful,
And the room is really nice condition, non-smoking option can be chosen. The hotel was quite quiet, and the breakfast includes tasty kaymak and honey.
I do recommend this hotel who expects for helpful ones, clean room condition, nice location 5mins nearby AYA Sofia and Blue mosque.
Juhee
Juhee,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年9月22日
Henriett
Henriett,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年9月16日
Buen lugar.
Diana
Diana,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年8月30日
Ristorante all’ultimo piano con Terrazza panoramica fantastica, hotel in centro con negozi e ristoranti ad un passo, comodità per visitare tutto nelle vicinanze, scomodo per usufruire dei servizi piscina e spa, bisognava attraversare la strada per andare nell’hotel difronte
Daniela
Daniela,4 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年8月26日
We absolutely loved our stay. Staff was very helpful, friendly and welcoming. Location was just perfect. Walking distance to Grand Bazaar, parks, Hagia Sophia Mosque and many restourants. Can't wait to go back!
Ivana
Ivana,6 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2024年8月22日
The floor in the pool area is very dirty (tufts of hair for example).The rooms are clean but just the areas you first see, when you check twice you‘ll find dust behind and up the lights and for sure more if you search for…
Beat
Beat,5 晚浪漫之旅
Ebookers 真實旅客評語
10/10 好極了
2024年8月16日
First of all, we came in pretty late in the evening and Matt was fantastic and helping us get settled and also getting us set up for food. The next day we enjoyed the Turkish bath and spa, ulan and kadek went above and beyond and really did a fantastic job. Over all the staff at Sura did exceed our expectations.
Jyoti
Jyoti,3 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2024年8月15日
Noor
Noor,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年8月12日
sylvi
sylvi,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年8月11日
Very good location.
Hotel rooms not the best.
JUAN
JUAN,3 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2024年8月9日
Posizione eccellente!!! A circa 400 m dalla Santa Sofia e Moschea Blu, a 10 minuti a piedi dal Gran Bazaar, fermata tram a 3 minuti (che porta oltre il Ponte Galata, nella parte nuova della città e sui moli per le gite sul Bosforo). Decine di ristoranti e negozi attaccati. Personale molto gentile, camera spaziosa e silenziosa con angolo caffè/the’ e 2 bottiglie di acqua offerte ogni giorno. Piscina nell’albergo di fronte, basta attraversare la stradina, forse dovrebbero specificarlo meglio sul sito perché visto l’omonimia si crea confusione. (Per intenderci quel Sura con piscina è un 5*). Ma non è un gran problema, ci si può tranquillamente girare in ciabatte e copricostume. Colazione scarsa e ripetitiva ma con un panorama spettacolare. Terrazza/ristorante sul tetto con vista mozzafiato! Da migliorare la pulizia! Sia in camera (in 5 giorni mai passato l’aspirapolvere e, a occhio, nemmeno prima del nostro arrivo) che negli spazi comuni. Ma la biancheria letto e bagno pulitissima e profumata. Letti comodi.
Ottimo il servizio (prenotato dall’Italia) transfer da e per l’aeroporto.
In complesso un bel soggiorno che rifarei volentieri!
Corina
Corina,4 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年8月7日
Zaida Niaz
Zaida Niaz,7 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年8月4日
Saman
Saman,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月3日
The photos of this property were the selling point, and it did not disappoint. The room I booked was very large, and beautifully decorated. From the moment I arrived, I was warmly welcomed and the porter provided information about getting around and highlights of the immediate vicinity.
Special shout out to ilham, Sezgin and Damindo - the team from the breakfast dining room. After just one morning, they knew exactly how I liked my coffee, and that I needed caffeine even before contemplating food. A great introduction to the friendliness and attention to detail of the hotel staff, and Turkish people.
The selection at breakfast was great. I also had a chance to dine at the rooftop Panorama Restaurant, with a wonderful selection of wine and local cuisine. Highly recommended and close to everything in a bustling neighbourhood.