The Monarch staff and facility exceeded all of our expectations! We loved it. Great hospitality!
Ryan
Ryan,2 晚旅行
已驗證
10/10 好極了
2026 年 5 月 1 日
The room, hotel, staff was great very attentive to my needs and food at the aletteo was great
Robert
Robert,2 晚旅行
已驗證
10/10 好極了
2026 年 4 月 12 日
The hotel was immaculate, beautifully designed with great attention to detail, ideally located and the staff were all so friendly, courteous, attentive and made great suggestions. All the dining options were top notch as well.
Michael
Michael,2 晚旅行
已驗證
10/10 好極了
2026 年 5 月 7 日
Todo súper bien
Antonio
Antonio,1 晚旅行
已驗證
10/10 好極了
2026 年 6 月 14 日
My wife says “It would be nice to have “make up” mirror in the bathroom “
Craig
Craig,1 晚旅行
已驗證
10/10 好極了
2026 年 4 月 17 日
Enjoyed my stay, the staff was excellent. The food at the restaurant was delicious. The only problem was that it was very busy and we had to wait for our drinks
Jose
Jose,1 晚旅行
已驗證
10/10 好極了
2026 年 4 月 24 日
Room clean and beautifully decorated. I had an issue with the fire alarm in my room since the property is so new, but management and staff were quick to resolve and give me a new room. Pastries at onsite coffee shop were fantastic. Great location, comfy beds, wonderful stay.
Elena
Elena,3 晚旅行
已驗證
10/10 好極了
2026 年 4 月 11 日
The staff was truly amazing especially the woman at the front desk with superb customer service.
Miguel
Miguel,1 晚旅行
已驗證
10/10 好極了
2026 年 4 月 15 日
The hotel was lovely. Staff were very attentive and friendly. Room was very well appointed with plenty of drinks, snacks, robes and bath-sheets. Did not eat at the restaurants but we did enjoy some cocktails on the 17th floor. Enjoyed the view and bartenders were great. Very walkable.
Terrance
Terrance,2 晚旅行
已驗證
10/10 好極了
2026 年 4 月 27 日
No comments
Thank you
Alexis
Martine
Martine,6 晚旅行
已驗證
2/10 不太好
2026 年 6 月 7 日
Horrible customer service from hotel staff. I booked through Expedia and pre paid before my stay. Upon check out i only had incidentals to square up.
Two days later I see a $1350 charge on my card unauthorized by Monarch. I called and after a couple hours I got a hold of a manager Tombolini with and IQ and attitude of a 2 year old. To keep it simple they said we didn’t get paid from Expedia so we’re charging you, I ended up getting double charged from both Monarch and Expedia.
Sue the second manager I just talked too is the only competent staff member in that hotel. She told me they will resolve the charges we will see. 4 hours of total hold time. Will not stay here again ever again. Plenty of better hotels in the Pearl district.
Arin
Arin,2 晚旅行
已驗證
6/10 不錯哦
2026 年 6 月 2 日
Besides issue with hotel being evacuated by false alarm at 1230 (which i dont blame the hotel- just my luck).
We had issues with the ac unit at 1am. Someone came up and told us to use the over ride feature and left. Didnt wait to see if the fan kicked on or anything. We gave it 30 min and nothing turned on. Temp only went up. So we called again and got moved to another room at 130am.
Btw this was all for our daughters graduation. She loves trying new nice hotels and this night was farrr from relaxing. We all barely slept.
Valet parking didn't work via phone qr code so had to do that in person and wait. Fine.
Talked to front desk and she offered $10,000 hilton points. So equivalent to about $40-$60. Yea that is not enough to make things right. I wrote Hilton and basically got brushed off. So I am shocked and not happy .
Decor is beautiful but they did not do the right thing to make things right for their customer. That is #1 priority.
Hunter
Hunter,1 晚旅行
已驗證
10/10 好極了
2026 年 6 月 17 日
Very nice staff, great food and drinks. We will be back soon!
Will
Will,1 晚旅行
已驗證
4/10 一般般
2026 年 5 月 4 日
Supuestamente es un Hotel de 5 estrellas pero los servicios muy deficientes no cuentan con estacionamiento en el edificio espera de auto 30 minutos. No hubo room service en la habitación a las 9:00 pm cocina cerrada.
Manuel
Manuel,4 晚旅行
已驗證
10/10 好極了
2026 年 5 月 2 日
This place was not only amazing in views but every single person on staff was extremely nice and welcoming