Considering the price and the 4 stars classification we would have expected some more attention to detail. Mattresses to be changed, kids games all broken with lost pieces (also, with so many italian guests, games are all in german), kids menu always the same (no proposals with vegetables of smth different than fried stuff and tomato spaghetti - adult menu often not adaptable, with spiced food). Lastly: no possibility to drink tap water at dinner, the cheapest bottle is 4,20€.
Other than that, experience was wonderful, like last year: rooms are perfect, clean, wellness area and swimming pool, kids play area, kind personnel, a nice place to stay.