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Hotel El Crater

3.5 star property
Art Deco hotel in San Antonio de Pichincha with spa and restaurant

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Photo gallery for Hotel El Crater

Breakfast, lunch and dinner served
Interior
Exterior
Lobby sitting area
Premium bedding, down comforters, desk, blackout drapes
Tucked away in the mountains, Hotel El Crater offers a serene escape with its lush garden and playground. Indulge in rejuvenating spa treatments or savor delicious meals at El Crater restaurant while staying connected with WiFi, a bar, and multilingual staff.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Bar
  • Free parking
  • Air conditioning
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Sauna
  • Steam room
  • Room service
  • Business center
  • Airport shuttle
  • Area shuttle
  • 24-hour front desk
  • Garden
  • Laundry service

For families (6)

  • Children stay free
  • Playground on site
  • Rollaway/extra beds
  • Private bathroom
  • Living room
  • Premium TV channels

Room options

Check availability for these dates

Tonight

Sep 25 - Sep 26
Check availability for tonight Sep 25 - Sep 26

Tomorrow

Sep 26 - Sep 27
Check availability for tomorrow Sep 26 - Sep 27
Available filters for rooms
Showing 2 of 2 rooms

View all photos for Luxury Suite, Balcony, Mountain View

Premium bedding, down comforters, desk, blackout drapes

Luxury Suite, Balcony, Mountain View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 60 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Standard Suite, Ground Floor

Standard Suite, Ground Floor | Premium bedding, down comforters, desk, blackout drapes

Standard Suite, Ground Floor

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • 45 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

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About the neighborhood

Map
Mirador Del Pululahua, San Antonio de Pichincha, Pichincha

What's nearby

  • Pululahua Geobotanical Reserve - 2 min walk - 0.2 km
  • Monument to the Equator - 8 min drive - 4.9 km
  • Intinan Solar Museum - 8 min drive - 4.9 km
  • Pucara de Rumicucho - 13 min drive - 8.3 km
  • Estadio Rodrigo Paz Delgado - 23 min drive - 20.5 km

Getting around

  • Mariscal Sucre Intl. Airport (UIO) - 69 min drive
  • Universidad Central Station - 34 min drive
  • Chimbacalle Station - 37 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪El Consulado - ‬8 min drive
  • ‪La Pailita - ‬11 min drive
  • ‪Cafe Guayasamin - ‬9 min drive
  • ‪Vicente's - ‬10 min drive
  • ‪Pizzería El Hornero - ‬8 min drive

About this property

Hotel El Crater

When you stay at Hotel El Crater, you'll be within a 10-minute drive of Monument to the Equator. Guests can visit the spa to indulge in massages, facials, or body scrubs, and El Crater serves breakfast, lunch, and dinner. This Art Deco hotel also features a bar/lounge, a sauna, and a steam room.

At a glance

DONE

Hotel size

    • 12 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Playground
  • Children's menu

What to do

  • Bicycle rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Horse riding nearby

Working away

  • Business center
  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 2 buildings/towers
  • Built in 2008
  • Garden
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Art Deco architecture

Accessibility

  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance

Room amenities

Be entertained

  • DVD player
  • LCD television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage
  • Separate living room

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • Mobile key entry
  • Local maps

Special features

Spa

The onsite spa has 4 treatment rooms including rooms for couples. Services include facials and body scrubs. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open select days.

Dining

El Crater - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Refundable deposits

  • Cash deposit: USD 50 per night for guests under 21 years old

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 35 per vehicle (one-way)
  • Area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 30.0 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.

Also known as

Crater Hotel
El Crater
El Crater Hotel
El Crater Quito
Hotel El Crater
Hotel El Crater Quito
Hotel El Crater Calacali
El Crater Calacali
Hotel Hotel El Crater Calacali
Calacali Hotel El Crater Hotel
Hotel Hotel El Crater
El Crater
Hotel El Crater Hotel
Hotel El Crater San Antonio de Pichincha
Hotel El Crater Hotel San Antonio de Pichincha

Frequently asked questions

Does Hotel El Crater offer free cancellation for a full refund?

Yes, Hotel El Crater does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel El Crater?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel El Crater?

Yes, there's free self parking.

Is airport shuttle service offered by Hotel El Crater?

Yes, an airport shuttle is available. The charge is USD 35 per vehicle one-way.

What are the check-in and check-out times at Hotel El Crater?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and contactless check-in and check-out are available.

What is there to do at Hotel El Crater and nearby?

Have fun with nearby activities like cycling, hiking, and horseback riding. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a steam room. Hotel El Crater also has a garden.

Are there restaurants at or near Hotel El Crater?

Yes, there's an onsite restaurant, El Crater.

Does Hotel El Crater have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Hotel El Crater like?

Hotel El Crater is located a short 6-minute walk from Pululahua Geobotanical Reserve.

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Reviews

Hotel El Crater Reviews

9.0

Wonderful

9.4

Cleanliness

9.0

Location

9.2

Staff & service

9.8

Eco-friendliness

9.0

Property conditions & facilities

What guests liked

  • The spa is world-class, offering an amazing experience in a beautiful natural setting with excellent service. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Restaurant
Spa
Food
View

Reviews

10/10 Exceptional

The location is without compare in the world; and to find a great hotel with lovely rooms and a great restaurant here is simply miraculous.
Scott, 1-night trip

10/10 Exceptional

Very very comfortable hotel… Loved the bathtubs! Beautifully situated on the rim of Pululahua crater. Excellent Restaurant!
Janet, 1-night trip

10/10 Exceptional

The views are truly unbelievable. Staff were excellent and the food was delicious. We wish we could have stayed longer!
Chad, 1-night trip

10/10 Exceptional

Perfect location, gorgeous rooms, delicious food, excellent staff!
Allison, 1-night trip

10/10 Exceptional

Peaceful and quiet for a couples experience
Raquel, 2-night trip

10/10 Exceptional

Beautiful location with very compfortable accommodations..
Stephen, 1-night trip

10/10 Exceptional

Perfekt friendly stuff and amazing service in the restaurant.
Marco, 2-night trip

10/10 Exceptional

Comfortable, quiet with amazing views. Food was great and the staff was very kind and helpful too
Stephen, 1-night trip

10/10 Exceptional

One of the nicest places I’ve visited
Steven, 2-night trip

10/10 Exceptional

Amazing views and service. Just great for a side trip from Quito. Would highly recommend
Kirsty, 1-night trip

10/10 Exceptional

Great relaxing and wonderful friendly people.
Stephen, 4-night trip

10/10 Exceptional

The rooms are very spacious, gorgeous views from the rooms, and it is a very family-friendly hotel. The staff were so kind and responsive to any question or request and very knowledgeable regarding activities in the area. The food was delicious and a nice balance of Ecuadorian and European/North American food. We highly recommend El Crater during your visit to Ecuador!

10/10 Exceptional

Heaven on earth.

Best experience ever had. Heaven on earth, bassically is like living on the clouds.
Nicolas, 1-night trip

10/10 Exceptional

This is a wonderful location for peace and also ease of accessibility to Quito. Scenery is breathtaking. Food and service at restaurant are excellent. The rooms are clean, spacious and have wonderful views both of the city and the volcano crater. The staff could not be more helpful and polite. I cannot wait to visit again. Visiting the Quito area I cannot imagine staying anywhere else.
Sylvia, 4-night trip

10/10 Exceptional

The hotel resides in one of the most beautiful places I have ever experienced. The grounds are immaculately maintained, tge architecture is gorgeous, the spaces uncrowded and relaxed. Places like this only exist in fairy tales. The staff is friendly and efficient, the rooms large, well-appointed, and comfortable. The on-site restaurant is very good too. I hope to spend another vacation there.
Mark, 28-night trip

10/10 Exceptional

Shout out to OMAR! He was incredible. The room was spacious, clean and comfortable. We visited the restaurant for dinner and my husband felt in love with the potato soup. During breakfast we had a cute llama spy on us also keep us entertained. We had a great experience overall.

10/10 Exceptional

My spouse and I spent 3 nights at this mountain resort in Feb 2023. It was the ideal place for some much needed R&R. The views are spectacular, the rooms are spacious, the atmosphere is very serene, the spa is amazing (had the best hot stone massage there) and the service at the entire hotel is EXCELLENT! Special mention to Omar who is the heart beat of the resort … he takes care of everything that you can possibly need and more. Thank you for making our stay so memorable PS: The wifi works great !
Jade, 3-night trip

4/10 Fair

We asked for the room on the upper floor when booking and they gave us the one below, the bathroom was outdated and had water problems, the king bed was two and a half square beds pushed together, and the mattress was worn out and very hard. Excessively expensive prices for what they offer, translucent curtain where you could see a lot from the outside, little privacy.
DAVID, 1-night trip

8/10 Very good

todo muy bien, el lugar muy bonito, limpio, la cama un poco pequeña para alguien que mida más de 1.80m Revisar los procesos de cocina ya que la fruta en el desayuno tenía sabor a cebolla y no la pude comer. La privacidad de algunas habitaciones es cuestionable, tiene una bonita vista al cráter y la cama esta orientada en ese sentido, sin embargo, delante de la habitación, está la vía de acceso de vehículos y personas a tan solo un par de metros, lo cual, inclusive con las cortinas cerradas, por la noche, permite ver todo el interior.
Dennis, 1-night trip

10/10 Exceptional

El lugar es muy bonito y pacifico. El staff súper amable. Lo único es que no hay muchas cosas por hacer si es que el clima no ayuda como en nuestro caso que pasó lloviendo y tuvimos que solo estar en la habitación porque no hay otras amenities más que senderos. Hay áreas húmedas (jacuzzi o sauna) pero hay que pagar aparte.
Patricia, 1-night trip

10/10 Exceptional

It is a rainy season in the area and the staff made sure that we are comfortable no matter the weather.
Silvia, 1-night trip

8/10 Very good

Bien

Lluis, 1-night trip

10/10 Exceptional

Excellent attention to details, very friendly and with great knowledge of the area and activities that you can do. Highly recommended!
Boris, 3-night trip

8/10 Very good

Franklin w, 2-night trip

6/10 Good

El hotel tiene una vista y una tranquilidad inmejorables, pero también varios problemas. Si bien las habitaciones son de estilo rústico, comienzan a necesitar remodelación, especialmente los baños. En el caso particular de mi habitación, había un olor a tubería que no era inmanejable, pero llama la atención en un hotel de este precio. En cuanto al personal, es amable y servicial, otro de los grandes puntos positivos del hotel. Más allá de esto, el gran “pero” de este hotel es el restaurante. La comida es cara, algo normal en una zona turística, pero el problema es el sabor. El primer día pedí una corvina que estaba seca y un risotto de quinoa bastante deficiente. El ceviche Jipijapa no pasa de aceptable. En la cena, un pollo a la parrilla que parecía más bien frito y de un sabor soso y apagado, como sacado de un hospital. Lo peor fue la “orden de empanadas de verde”, que en realidad son cuatro mini empanadas congeladas que casi no tienen queso y cuestan 8 USD. Creo que por 123 dólares la noche, definitivamente hay mejores opciones.
Andres, 1-night trip