AHA 大閘飯店 - 烏蘭加

Beautiful hotel well positioned in Umhlanga Ridge. Very comfortable superior room, bath strangely positioned in the room. Very good breakfast with a wide selection of hot and cold items.

Just wanted to say how my holiday turned out .on the 1st night the aircon was not working and they gave me a fan to use .my wife and I are people that cannot sleep without aircon .when I phoned reception they said they can only help in the morning and also they could NOT move me into another room.I really felt that my one night was not worth it and I should definitely get a refund or a free night since I was put in so much of inconvenience. Also when we went down for breakfast and we wanted to know if the potatoes we fried in the same oil as the other food as we are muslims and we are worried about eating haraam food .the staff were very rude and they laughed at us.Then also one of the days when we came back to the room there was a lady that came out of the toilet and she had her own card to the room.She did not even say anything to us to say that she was just checking if everything was in order but rather hurried out of the room.How can people just enter the room at any time,what about our personal belongings. Just to mention also that the aircon also troubled for one more day after that .Also one of the lifts were not working and this also was very irritating and inconvenient because been peek time in December and have to wait for some time for the one lift to come .Also after I checked out and the hotel called me for some feed back,and they told me that how is it possible that your family is here and they dont have any complaints and that we had such a bad time .

Nice hotel overall as long as you have a room on the back since there is lots of traffic noise. Great breakfast and good service from all staff. Only disappointment was the pool that does not deserve to be called a pool...

My paid reservation was cancelled ... I had a shouting match with a clerk for 2 hours ...no senior management were available . Worst experience , EVER . TAKE THIS HOTEL OFFF YOUR LIST .

Very comfortable room. Recommend improving brightness of bedside lighting.

All in all being attached to the Gateway Shopping Centre has its advantages as you can go directly to the centre without crossing any roads .

Good stay with close proximity to eating and shoppertainment. Suggested that during next revamp, replace carpets with tiles(personal preference). Good breakfast service

Good service and location

Lifts are old and doesn’t have hotel feel more like visiting old building lift Room and bath room in one no divider very cold feeling Really dint enjoy my stay couldn’t wait to check out