We were given a room inferior than what we booked. Apart from that breakfast was nice, room was clean. Checked on at 3 but room only available after 4.
Ka Wah
Ka Wah,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 25 日
Mollie
Mollie,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 25 日
Far far away
Mary
Mary,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 18 日
Not the best
Downstairs entrance hallway is impressive. Although, you have no idea if you're walking into the right place, as there's no signage anywhere on or around the building.
As you travel upstairs to the rooms the decor is pretty shabby for the price. I understand they are doing the rooms up - we had first hand experience of this when they started sandpapering the walls in the room next to us at 7.45 in the morning.
The restaurant food was nice, and the restaurant staff were great. We got lucky being sat next to the window as the rest of the room is really dark and depressing.
It cost us £16 for a large vodka with a splash of soda and a lager. Luckily we had been warned beforehand that the drinks were overpriced, so we only had the one there. It is geared up more for weddings but i can't see guests being happy at paying those prices for what you get as a whole. I wouldn't stay there again.
Laura
Laura,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 17 日
Rooms need updating
We arrived and at first glance it looks very beautiful and the views are picturesque. The room was very different, they was no welcome pack about the locality and little tea coffee etc ,we were disappointed definitely needs upgrading and the TV kept going off on some channels. The breakfast was okay, although it has great potential we will not be going back
Sharon
Sharon,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 10 日
Not a bad hotel have had worse staff are nice and friendly food was good
Dawn
Dawn,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 10 日
Man c
Man c,1 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 2 日
Chris
Chris,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 30 日
Patricia
Patricia,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 22 日
Worst stay in 2025. Poor service. Poor attitude.
Terrible receptionist who coudnt bring herwelf to smile at arriging guests. Had indifferent attitude.
Both hot and cold.taps in shower produce scoling got water. Unable to take a shower.
Loud wedding music until midnight. Do not stay here unless yoy are part of a qedding party.
This is a wedding venue not a hotel
Lloyd
Lloyd,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 19 日
Andrew
Andrew,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 19 日
Sally
Sally,1 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 18 日
alison
alison,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 15 日
David
David,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 14 日
Stay at Grand Villa Hights
Wedding venue took precedence over other guest! No longer bay view restaurant, no golf course does not exist anymore. Gardens closed off to non wedding guests
John
John,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 12 日
mark
mark,1 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 4 日
Raven hall
A great place to stay if you're walking or cycling in the area and need a base. I was satisfied with the accommodation for the price and included breakfast. Room we got was at the back, very dated, a bit noisy from the boiler units outside and furniture was uncomfortable. Breakfast was OK.
Graham
Graham,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 2 日
Hotel with great history.
This hotel has so much amazing history. Really find it hard to believe that the current owners need to rename it ! And such an inappropriate name too.
The bedroom are very tired.
The bedrooms need a massive overhaul and bringing tastefully uptodate.
The garden nearest the hotel are ok but the gardens and paths down to the 'castle' like area need attention as they could be beautiful.
This hotel has the potential to be amazing just hope owners make the best of it.
The staff were all very pleasant. Service was good. Drinks were expensive. Breakfast was very good.
Louise
Louise,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 27 日
Wonderful!!!!!
I LOVED this hotel. I’m a world touring cyclist and I love quiet and remote. This hotel was FANTASTIC.
Idyllic setting high above the bay. Beautiful grounds. Lovely gardens. Stunning.
The hotel just had a makeover and it looks beautiful!
My room overlooked the sea—clean and comfortable and a great bathtub!
Breakfast was plentiful and high quality.
A dreamy stop as I pedal the UK.
Many, many thanks!
Michael
Michael,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 26 日
Overall a good hotel with regards to cleanliness, excellent breakfast fantastic location
Wendy
Wendy,1 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 21 日
Average stay
Stayed years ago and sadly not the place it used to be. Room was clean albeit it needed a bit of attention to detail, evening meal was quite expensive for what we had, seem to be the guy behind the bar was doing most of the serving and the breakfast was buffet style and was pretty basic. Got woken up by some noise from a joiner fixing a door before 7am. On check out at 9am we hoped to have a walk around the grounds only to be told we couldn’t as there was a wedding on later! I think this hotel is gearing up to be a wedding venue but it really needs to improve on various aspects to guests staying at the hotel. Sadly won’t be returning.
Alan
Alan,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 21 日
Because of the fab views of Robin Hoods bay. I took a punt and booked into this old hotel. From walking through the door I was blown away by how the communal areas have been modernised. Even though the staff were obviously busy, I suggest they quickly learn to be a little friendlier/ warm to guests (they weren't bad, just not engaging).