亞歷山大舊城/西南萬豪春丘套房飯店 - 亞歷山德利亞

We got switched to the comfort inn in ths same location due to COVID. The entire hotel was full, so no distancing possible and no place to park without being squeezed in between other vehicles. I have a large truck and the spot are small to begin with. The room was not well cleaned, we wiped down using clorox wipes on the main counters and such due to the virus and took off dirt and spills that housekeeping obviouslydid not. Bathroom exhaist fan did not work. The beds are crazy hard and left both of us (seperate beds) with bad back pain. Complementary breakfast was meger and then the exact same the next day, due to the virus I understand less options, but allergies had now way to be taken care off with the muffins. Front desk was either overworked or not happy to be dealing with people. I would never stay at the Comfort Inn in Alexandria again. I will also now make sure I never get switched there, as we booked for the Springhill suite.

We booked with Springhill and when we went to check in, they told us we are being moved without notice. We were switched to Courtyard and had issues with our first room key getting. After switching rooms and 1 hour later, we finally got a new room. Would not recommend booking with Springhill or Courtyard in Alexandria, VA.

Trip during COVID-19. Hotel was listed as open. I paid in full online. When I arrived at the hotel, I found the parking lot empty-- so I immediately knew that something was wrong. Door locked. I rang for the attendent. Th attendent came down and told me that the property owners had decided to considate their two hotel properties into one location ---a t he Courtyard Mariott down the street. They said they tried to reach everyone---but clearly not. Check in was fine-- but I found that that room still had trash in the bins. A lot of trash...as the previous occupants had eaten in the room (since no restaurants are open). Otherwise the room looked good. How can have confidence in the room cleaning when a large oversight like the trash bins was missed. As a side note -- and not the hotels fault -- there were several guests on out floor that were very loud. It wasn't a good night's sleep.

Everything was wonderful from the breakfast, to the comfortable beds and friendly staff! We will definitely stay again!!

I try to stay only at Marriott properties. There was a situation our first night that happened to occur directly across the hall from our room. The staff handled it as best they could. The staff offered us a $20 discount, which was something, but could have been more, as they woke us repeatedly, throughout the night.

Front desk Sylvia was amazing, went out of her way to make us feel comfortable. Gave us a small goodies gift when she found out we were celebrating our anniversary

The early Saturday morning construction wasn’t nice to wake up too but the room was clean and comfy. Will definitely stay here again when I visit dc again.

It was amazing, excellent customer service at the front desk, the room was very clean and the break fast was delicious.

Loved, Loved this hotel. Big rooms, close to metro, excellent shuttle service to metro and close by restaurants. We were very impressed!!!!!!!