They were great - we required a stay on short notice & didn’t know what to expect & they were great.
Karen
Karen,1 晚旅行
已驗證
2/10 不太好
2026 年 2 月 17 日
Actually, the process of booking through Hotels.com the claim of everything must be handled by the hotel is not true. They are not in control of the booking. Hotels.com is in control of the booking so they were not able to amend or cancel the booking and the customer service reps consistently would refer me back to Premier Inn, which had nothing to do with booking the stay