The closet was under construction. The bathroom had no heat, The toilet seat broke because it was positioned almost against the wall and too small (told them a few times but they did not seem to care, was not fixed). Also, I had to ask for a lamp and was told they had none to spare, then 3-4days later they showed up with a very old one. This is hands down the worst hotel experience I have ever had.. I was stuck so leaving was not an option, so I had to bear it. They charged me an additional $40 more on the last booking for this experience. By the way they do not have any kitchenettes(as per the manger), apparently as per the owner the microwave is the kitchenettes.