this hotel is a little gem right in the middle of Franschhoek , the decor is absolutely stunning ,and the attention to detail is spot on. We had an amazing one night stay . the service of all the staff was excellent , and the manager is extremely hands on. Thankyou to all
clare
1 晚好友同遊
10/10
Friendly helpful staff; beautiful large room; very quiet but only a very short walk to all the restaurants.
Tony
2 晚旅行
10/10
Gorgeous property in an amazing location. Great breakfasts. Lovely staff.
Vanessa
2 晚浪漫之旅
10/10
Steven
2 晚旅行
10/10
The staff was incredible and made our stay amazing. The small touches added to the suite were extremely thoughtful. The suite was huge and the entire property was tastefully decorated and pristine. A 5-star
delyse
2 晚浪漫之旅
10/10
Ausgezeichnet
Thomas
7 晚浪漫之旅
6/10
Very average place but comes with a very high price. Standards not up to the price being charged. Attention to the little things missing. Definitely not worth over Euro 300 per night!
Bathroom towels old and fraying. No back-up power for repeated load-shedding (even 3-star hotels in Cape Town / Graaf-Reinett / Kruger Park / across South Africa now have full solar invertor - back-up generators installed!).
Bed too short (and I am average height - my feet hang over end which last happened to me at a hotel for midgets in Paris!). Room cleaning service merely adequate. Off street parking almost unparkable unless you're in a Fiat Uno.
Etc ...
Much better places in Franschoek for much less money.
Eric
3 晚旅行
10/10
The Last Word is a great place to stay - spacious room, great amenities, friendly and helpful staff. The only complaint was that our room had an air conditioner which was undersized for the room. That coupled with the rolling power outages made the room quite uncomfortable at times.
Bruce
3 晚浪漫之旅
10/10
Amazing hotel and staff. Beautiful room with it’s own small swimming pool. The breakfasts were delicious and the house keeping staff are amazing!
Thank you for a wonderful stay
Kathryn
3 晚旅行
10/10
Perfect
Helen
3 晚浪漫之旅
10/10
Helen
2 晚旅行
10/10
We think this hotel is a gem in Franschhoek. This is our 2nd visit, first staying in room 3 and this stay in room 2. The staff cannot do enough for you, we love our suite, feeling very relaxed in it. The extra touches the staff go to are greatly appreciated.
Helen
1 晚浪漫之旅
4/10
The price I paid way way too much for the experience of staying at the last word. I don't mind paying for quality but this trip it really was way out of kilter regarding pice vs experience.
Andrew
2 晚旅行
10/10
Loved it! was really great and everyone was super friendly
Matthias
1 晚旅行
10/10
Awesome stay in a beautiful guest house. Charming and luxurious with super large rooms with everything you need. Will certainly be back.
Uwe
1 晚旅行
8/10
Overall a memorable stay at the hotel. The staff and responsiveness to requests are top notch. From the welcome we received from Conrad and the team to them trying to fulfill our requests, they were amazing. Rooms are large, which is ideal for a couple, not sure about families, did not ask.
The hotel is situated on the main road it is within walking distance of all you need. Make sure you look out for the sign as Wave directed us to the delivery entrance!
Dietary requirements are catered for no problem - you ask and they try to accommodate the request. The afternoon tea/drinks were a treat. They only have breakfast on site and do not do other meals - they are surrounded by a variety of restaurants.
The pool is not heated so usage is dependent on the time of year and temperature.
There are 10 rooms and not enough parking, so you might need to park on the street - our car was safe overnight.
Akbar
2 晚旅行
10/10
As always this hotel delivers on Service, Location and Standards.
Euan
1 晚好友同遊
10/10
Great place, centrally located, excellent rooms and service.
Euan
1 晚家庭旅遊
10/10
Great location, friendly helpful staff
Euan
2 晚好友同遊
10/10
The Last Word is your home away from home. The entire staff has really gone the extra mile to make us feel comfortable, with little treats, candle lit room, a friendly smile. Thank you Conrad, Franklin and Team for all your efforts.
Anko
3 晚旅行
10/10
Excellent stay at this lovely hotel. Beautiful rooms and a 5* service from start to finish
Hunter
2 晚家庭旅遊
10/10
We loved it. Very cosy style - good service. Will for sure come back.
Bettina
2 晚旅行
10/10
Vicki
1 晚旅行
10/10
Great location, great service and the room was extremely comfortable. Would recommend this property to anyone interested the Winelands of CapeTown.