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Sheraton Kampala Hotel

4.0 star property
Family-friendly Kampala hotel with full-service spa, connected to the convention center

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Photo gallery for Sheraton Kampala Hotel

2 bars/lounges, poolside bar
Exterior
5 restaurants, barbecue
1 bedroom, minibar, in-room safe, desk
Sports facility
Located in the heart of Kampala, Sheraton Kampala Hotel offers a vibrant retreat. Enjoy al fresco dining at one of the 5 on-site restaurants or unwind with a refreshing cocktail from the poolside bar. Fitness enthusiasts can take advantage of fitness classes at the 24-hour gym or play a round on our adjacent golf course.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Airport transfer
  • Pool
  • Connecting rooms available
  • Bar
  • Non-smoking
  • Spa

Main amenities (12)

  • Daily housekeeping
  • 5 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Children's pool
  • Pool bar
  • 24-hour room service

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Connecting/adjoining rooms available
The current price is NT$6,481
NT$7,709 total
includes taxes & fees
Sep 13 - Sep 14

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Presidential Suite, 1 Double Bed, Non Smoking

Presidential Suite, 1 Double Bed, Non Smoking | 1 bedroom, minibar, in-room safe, desk

Presidential Suite, 1 Double Bed, Non Smoking

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Separate bedroom
  • 84 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking (Balcony)

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds, Non Smoking (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Balcony)

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking, Balcony

1 bedroom, minibar, in-room safe, desk

Junior Suite, 1 Bedroom, Non Smoking, Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Separate bedroom
  • 64 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Non Smoking, Balcony

Club Suite, 1 King Bed, Non Smoking, Balcony | 1 bedroom, minibar, in-room safe, desk

Club Suite, 1 King Bed, Non Smoking, Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Separate bedroom
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking (Balcony)

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Twin Beds, Non Smoking (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (Balcony)

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking (Balcony)

8.0 out of 10
Very good
(3 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Twin Beds, Non Smoking (Balcony)

1 bedroom, minibar, in-room safe, desk

Executive Room, 2 Twin Beds, Non Smoking (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed, Non Smoking (Balcony)

1 bedroom, minibar, in-room safe, desk

Executive Room, 1 King Bed, Non Smoking (Balcony)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

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  • Pool
  • Spa
  • Airport transfer
  • Free parking
9.4 out of 10, Exceptional, 210 reviews
The price is NT$4,590
NT$5,635 total
includes taxes & fees
Sep 19 - Sep 20
Kampala Serena Hotel
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About the neighborhood

Map
Ternan Avenue, Kampala

What's nearby

  • The Parliament of the Republic of Uganda - 10 min walk - 0.9 km
  • Uganda Golf Course - 15 min walk - 1.3 km
  • Makerere University - 2 min drive - 1.9 km
  • Embassy of the United States - 3 min drive - 2.6 km
  • The Acacia Mall - 3 min drive - 2.6 km

Getting around

  • Entebbe Intl. Airport (EBB) - 63 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Faze 2 - ‬6 min walk
  • ‪Cafe Javas Boulevard - ‬9 min walk
  • ‪Karveli Bakery and More - ‬6 min walk
  • ‪Paradise at Sheraton Kampala Hotel - ‬8 min walk
  • ‪Park Square in the Sheraton - ‬8 min walk

About this property

Sheraton Kampala Hotel

Adjacent to a golf course, Sheraton Kampala Hotel is a great choice for a stay in Kampala. Guests can visit the spa to be pampered with massages, facials, or body treatments, and Paradise Grill, one of 5 restaurants, serves barbecue. Other highlights include 2 bars/lounges, an outdoor pool, and a poolside bar. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 236 rooms
    • Arranged over 14 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 5 AM
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
    • Supervised childcare*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite extended parking
    • Wheelchair-accessible parking and van parking on site
    • Height restrictions apply for onsite parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:30 AM on weekends
  • 5 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • Private picnics
  • 24-hour room service
  • Snack bar/deli

What to do

  • Tennis
  • Fitness classes
  • Racquetball/squash
  • Shopping
  • Golf lessons nearby

Working away

  • Business center
  • 7 meeting rooms
  • Computer station
  • Conference space (11055 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1967
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Picnic area
  • Terrace
  • 24-hour fitness center
  • Adjacent to a golf course
  • An outdoor pool
  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Visual alarms in hallways
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Lever door handles

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • Recycling
  • Local maps

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include facials and body treatments. The spa is open daily.

Dining

Paradise Grill - Overlooking the garden, this restaurant specializes in barbecue. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 20 per person
  • Airport shuttle service is offered for an extra charge of USD 60 per person (one-way)
  • Area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Rollaway beds are available for USD 45 per night

Parking

  • Parking height restrictions apply

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Hotel Sheraton Kampala
Kampala Sheraton
Kampala Sheraton Hotel
Sheraton Hotel Kampala
Sheraton Kampala
Sheraton Kampala Hotel
Sheraton Kampala Hotel Hotel
Sheraton Kampala Hotel Kampala
Sheraton Kampala Hotel Hotel Kampala

Frequently asked questions

Does Sheraton Kampala Hotel offer free cancellation for a full refund?

Yes, Sheraton Kampala Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sheraton Kampala Hotel?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Sheraton Kampala Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Sheraton Kampala Hotel?

Yes, there's free self parking.

Is airport shuttle service offered by Sheraton Kampala Hotel?

Yes, an airport shuttle is available. The charge is USD 60 per person one-way.

What are the check-in and check-out times at Sheraton Kampala Hotel?

Check-in start time: 3 PM; Check-in end time: 5 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.

What is there to do at Sheraton Kampala Hotel and nearby?

Practice your swing on the tennis courts. Additional recreation onsite includes fitness classes and racquetball/squash. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Sheraton Kampala Hotel also has 2 bars, a 24-hour fitness center, and a sauna, as well as a picnic area and a garden.

Are there restaurants at or near Sheraton Kampala Hotel?

Yes, there are 5 onsite restaurants, featuring alfresco dining, barbecue, and garden views.

Does Sheraton Kampala Hotel have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Sheraton Kampala Hotel like?

Sheraton Kampala Hotel is in Nakasero, a short 14-minute walk from Uganda Golf Course and 13 minutes' walk from The Parliament of the Republic of Uganda.

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Sheraton Kampala Hotel Reviews

Reviews

8.2

Very Good

8.4/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

7.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Service staff
Breakfast
Room
Food

What guests liked

  • Breakfast was excellent with a huge buffet offering many delicious items. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Very good

Very clean and great staff. Enjoyed my stay!
Peter, 2-night trip

10/10 Exceptional

Super nice hotel in Kampala. The breakfast buffet was amazing!
Mike, 1-night trip

10/10 Exceptional

The staff were very friendly and helpful.
Michael, 3-night trip

10/10 Exceptional

Very nice food keep it up
FARUK, 2-night trip

10/10 Exceptional

Great location. Amenities were decent. Breakfast was delicious. Room was clean and comfortable
BOA, 7-night trip

10/10 Exceptional

great hotel staff, very flexible and friendly
VOLKER, 1-night trip

10/10 Exceptional

Staff very friendly ad supportive!
VOLKER, 1-night trip

10/10 Exceptional

The staff very friendly and exemplary customer service
peter kankaka, 6-night trip

10/10 Exceptional

It is not my first time nor will it be my last time I stay
IBRAHIM, 5-night trip

10/10 Exceptional

It is a first time experience and I would recommend it to others. The Gym was fantastic and staff very nice.
Philip, 10-night trip

10/10 Exceptional

Food was so nice and receptionist like Dalton he is so caring

10/10 Exceptional

This is an older hotel so the rooms are slightly smaller however the location is excellent and the rooms have great views. It is within 5 minutes walk of every site of interest in downtown Kampala. The breakfast is excellent with a huge buffet filled with many items. Multiple restaurants with excellent yet well priced options. The staff is amazingly helpful and polite.
Noah, 1-night trip

10/10 Exceptional

It was good and clean overall nice

10/10 Exceptional

Blu3 reunion

Wow factor from the entrance to the checkout . Everything and more in place for my comfort,logistics and applications. The upmarket aspect of this whole hotel was sublime ...the way the media handked the whole recreational area outside the hotel as well as using its backdrop to host such an amazing moment in Ugandan Blu3 reunion . This ambient vivacoius beautifully decorated hotel was perfect for my stay and would reach out to anyone wanting a hotel with a solid foundational flooring woth no ceiling ...."the benchmark has been set here."
Graeme, 1-night trip

8/10 Very good

My experience

My experience with the staff is excellent. They know their job and they are very friendly. So generally, my experience with the staff from the reception to the breakfast, gym etc was excellent. The only bad experience was the noise I experienced the first night, Saturday the 17th. There was a live band that played till a few minutes after 11pm and they stopped the live band but continued with other music until I called for my room to be changed that night but there was no room available. I complained in the morning that I was disturbed from sleeping. Barnabas in the reception apologised profusely and promised to relocate me to the other wing of the building which he did and I slept better on Sunday night. Otherwise I really do not have much to complain about but to say that I had a great experience.
4-night trip

10/10 Exceptional

Karin, 2-night trip

10/10 Exceptional

Magnus, 2-night trip

10/10 Exceptional

8-night trip

8/10 Very good

Andrew, 2-night trip

8/10 Very good

Annette, 3-night trip

10/10 Exceptional

Staff were remarkable from check in to check out. My second time staying and I will always stay here when i come to Kampala. Generous of spirit and service. I felt welcomed and cared for the entire stay. Congrats!
Robin, 2-night trip

10/10 Exceptional

Hatano, 2-night trip

10/10 Exceptional

Yasuo, 5-night trip

10/10 Exceptional

John, 4-night trip

10/10 Exceptional

William, 2-night trip