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蓬塔卡納 Bakour 套房飯店

5.0 星級住宿

Bakour Punta Cana Suites

高級的海濱飯店，設有室外游泳池並鄰近卡巴薩德托羅海灘

選擇日期以查看價格

蓬塔卡納 Bakour 套房飯店有專屬海灘，無論想在海灘遮陽傘下乘涼或躺在海灘躺椅上耍廢都很方便，想去朋它坎那鎮中心的話開車 10 分鐘就會到。室外游泳池可以讓大人小孩都玩得盡興，想要慰勞一下自己則可以去做按摩。Restaurante Asiático Kura是住宿裡 3 間餐廳的其中一間，主打亞洲料理，晚餐時段開放。此奢華飯店還有 2 間酒吧/酒廊、健身中心和花園。

評論

8.4 分，滿分 10 分，
非常好

熱門設施服務

  • 游泳池
  • Spa
  • 免費停車
  • 免費無線上網
  • 餐廳
  • 空調

主要設施服務 (12)

  • 每日客房清潔服務
  • 位於專用海灘
  • 3 間餐廳和2 間酒吧/酒廊
  • 室外游泳池
  • 可供應早餐
  • 健身中心
  • 海灘遮陽傘
  • 海灘躺椅
  • 附設海灘俱樂部
  • 客房餐點服務
  • Spa 服務
  • 按摩室/療程室

有家的溫度 (6)

  • 免費提供搖籃/嬰兒床
  • 花園
  • 每日客房清潔服務
  • 洗衣設施
  • 有線電視服務
  • 迷你吧 (含免費招待品)
目前的價格是 NT$2,589
總價 NT$3,314
含稅金和其他費用
5 月 8 日 - 5 月 9 日

客房選項

可用的客房篩選條件
顯示 29 間客房 (共 29 間)

顯示Junior Suite 2+1的所有相片

低過敏寢具、免費迷你吧、客房內保險箱、書桌

Junior Suite 2+1

  • 43 平方公尺
  • 1 間臥室
  • 可容納 2 人 (依實際入住人數計費)
  • 1 張加大雙人床
  • 免費無線上網

顯示Junior Suite 1+0的所有相片

低過敏寢具、免費迷你吧、客房內保險箱、書桌

Junior Suite 1+0

9.4 分，滿分 10 分
好極了
(3 則評論)
  • 1 間臥室
  • 可容納 1 人 (依實際入住人數計費)
  • 1 張加大雙人床
  • 免費無線上網

顯示Junior Suite 3+0的所有相片

低過敏寢具、免費迷你吧、客房內保險箱、書桌

Junior Suite 3+0

9.6 分，滿分 10 分
好極了
(7 則評論)
  • 1 間臥室
  • 可容納 3 人 (依實際入住人數計費)
  • 1 張加大雙人床和 1 張單人床
  • 免費無線上網

顯示Suite Junior 2+0的所有相片

低過敏寢具、免費迷你吧、客房內保險箱、書桌

Suite Junior 2+0

9.2 分，滿分 10 分
太棒了
(19 則評論)
  • 1 間臥室
  • 可容納 2 人 (依實際入住人數計費)
  • 1 張加大雙人床
  • 免費無線上網

顯示Deluxe Suite 1+0的所有相片

低過敏寢具、免費迷你吧、客房內保險箱、書桌

Deluxe Suite 1+0

10.0 分，滿分 10 分
好極了
(1 則評論)
  • 1 間臥室
  • 可容納 1 人 (依實際入住人數計費)
  • 1 張特大雙人床
  • 免費無線上網

顯示Deluxe Suite 2+0的所有相片

低過敏寢具、免費迷你吧、客房內保險箱、書桌

Deluxe Suite 2+0

8.0 分，滿分 10 分
非常好
(3 則評論)
  • 1 間臥室
  • 可容納 2 人 (依實際入住人數計費)
  • 1 張特大雙人床
  • 免費無線上網

顯示Two Bedroom Suite 3+0的所有相片

起居區

Two Bedroom Suite 3+0

  • 2 間臥室
  • 可容納 3 人 (依實際入住人數計費)
  • 2 張加大單人床, 1 張加大雙人床和 1 張加大單人沙發床
  • 免費無線上網

顯示Two Bedroom Suite 2+0的所有相片

起居區

Two Bedroom Suite 2+0

  • 2 間臥室
  • 可容納 2 人 (依實際入住人數計費)
  • 2 張加大單人床, 1 張加大雙人床和 1 張加大單人沙發床
  • 免費無線上網

顯示Two Bedroom Suite 5+0的所有相片

起居區

Two Bedroom Suite 5+0

  • 2 間臥室
  • 可容納 4 人 (依實際入住人數計費)
  • 2 張加大單人床, 1 張加大雙人床和 1 張加大單人沙發床
  • 免費無線上網

顯示Suite Familiar (5 adultos)的所有相片

起居區

Suite Familiar (5 adultos)

  • 2 間臥室
  • 可容納 5 人 (依實際入住人數計費)
  • 2 張加大單人床, 1 張加大雙人床和 1 張加大單人沙發床
  • 免費無線上網

顯示Two Bedroom Suite 2+1的所有相片

起居區

Two Bedroom Suite 2+1

  • 2 間臥室
  • 可容納 3 人 (依實際入住人數計費)
  • 2 張加大單人床, 1 張加大雙人床和 1 張加大單人沙發床
  • 免費無線上網

顯示Two Bedroom Suite 2+2的所有相片

起居區

Two Bedroom Suite 2+2

8.0 分，滿分 10 分
非常好
(1 則評論)
  • 2 間臥室
  • 可容納 4 人 (依實際入住人數計費)
  • 2 張加大單人床, 1 張加大雙人床和 1 張加大單人沙發床
  • 免費無線上網

顯示Two Bedroom Suite 2+3的所有相片

起居區

Two Bedroom Suite 2+3

8.0 分，滿分 10 分
非常好
(1 則評論)
  • 2 間臥室
  • 可容納 5 人 (依實際入住人數計費)
  • 2 張加大單人床, 1 張加大雙人床和 1 張加大單人沙發床
  • 免費無線上網

顯示Two Bedroom Suite 3+2的所有相片

起居區

Two Bedroom Suite 3+2

  • 2 間臥室
  • 可容納 5 人 (依實際入住人數計費)
  • 2 張加大單人床, 1 張加大雙人床和 1 張加大單人沙發床
  • 免費無線上網

顯示Two Bedroom Suite 3+1的所有相片

起居區

Two Bedroom Suite 3+1

  • 2 間臥室
  • 可容納 4 人 (依實際入住人數計費)
  • 2 張加大單人床, 1 張加大雙人床和 1 張加大單人沙發床
  • 免費無線上網

顯示Two Bedroom Suite 4+1的所有相片

起居區

Two Bedroom Suite 4+1

  • 2 間臥室
  • 可容納 5 人 (依實際入住人數計費)
  • 2 張加大單人床, 1 張加大雙人床和 1 張加大單人沙發床
  • 免費無線上網

顯示Deluxe 2 Bedroom Suite 2+0的所有相片

起居區

Deluxe 2 Bedroom Suite 2+0

8.0 分，滿分 10 分
非常好
(1 則評論)
  • 2 間臥室
  • 可容納 2 人 (依實際入住人數計費)
  • 2 張加大單人床, 1 張加大雙人床和 1 張加大單人沙發床
  • 免費無線上網

顯示Deluxe 2 Bedroom Suite 3+0的所有相片

起居區

Deluxe 2 Bedroom Suite 3+0

10.0 分，滿分 10 分
好極了
(3 則評論)
  • 2 間臥室
  • 可容納 3 人 (依實際入住人數計費)
  • 2 張加大單人床, 1 張加大雙人床和 1 張加大單人沙發床
  • 免費無線上網

顯示Deluxe 2 Bedroom 4+0的所有相片

起居區

Deluxe 2 Bedroom 4+0

  • 2 間臥室
  • 可容納 4 人 (依實際入住人數計費)
  • 2 張加大單人床, 1 張加大雙人床和 1 張加大單人沙發床
  • 免費無線上網

顯示Deluxe 2 Bedroom Suite 5+0的所有相片

起居區

Deluxe 2 Bedroom Suite 5+0

  • 2 間臥室
  • 可容納 5 人 (依實際入住人數計費)
  • 2 張加大單人床, 1 張加大雙人床和 1 張加大單人沙發床
  • 免費無線上網

顯示Deluxe 2 Bedroom Suite 2+1的所有相片

起居區

Deluxe 2 Bedroom Suite 2+1

  • 2 間臥室
  • 可容納 3 人 (依實際入住人數計費)
  • 2 張加大單人床, 1 張加大雙人床和 1 張加大單人沙發床
  • 免費無線上網

顯示Deluxe 2 Bedroom Suite 2+2的所有相片

起居區

Deluxe 2 Bedroom Suite 2+2

  • 2 間臥室
  • 可容納 4 人 (依實際入住人數計費)
  • 2 張加大單人床, 1 張加大雙人床和 1 張加大單人沙發床
  • 免費無線上網

顯示Deluxe 2 Bedroom Suite 2+3的所有相片

起居區

Deluxe 2 Bedroom Suite 2+3

  • 2 間臥室
  • 可容納 5 人 (依實際入住人數計費)
  • 2 張加大單人床, 1 張加大雙人床和 1 張加大單人沙發床
  • 免費無線上網

顯示Deluxe 2 Bedroom Suite 3+2的所有相片

起居區

Deluxe 2 Bedroom Suite 3+2

7.0 分，滿分 10 分
不錯哦
(2 則評論)
  • 2 間臥室
  • 可容納 5 人 (依實際入住人數計費)
  • 2 張加大單人床, 1 張加大雙人床和 1 張加大單人沙發床
  • 免費無線上網

顯示Deluxe 2 Bedroom Suite 3+1的所有相片

起居區

Deluxe 2 Bedroom Suite 3+1

  • 2 間臥室
  • 可容納 4 人 (依實際入住人數計費)
  • 2 張加大單人床, 1 張加大雙人床和 1 張加大單人沙發床
  • 免費無線上網

顯示Deluxe 2 Bedroom Suite 4+1的所有相片

起居區

Deluxe 2 Bedroom Suite 4+1

  • 2 間臥室
  • 可容納 5 人 (依實際入住人數計費)
  • 2 張加大單人床, 1 張加大雙人床和 1 張加大單人沙發床
  • 免費無線上網

顯示Three Bedroom Suite 3+0的所有相片

起居區

Three Bedroom Suite 3+0

  • 3 間臥室
  • 可容納 3 人 (依實際入住人數計費)
  • 4 張加大單人床, 1 張加大雙人床和 1 張加大單人沙發床
  • 免費無線上網

顯示Three Bedroom Suite 4+0的所有相片

起居區

Three Bedroom Suite 4+0

  • 3 間臥室
  • 可容納 4 人 (依實際入住人數計費)
  • 4 張加大單人床, 1 張加大雙人床和 1 張加大單人沙發床
  • 免費無線上網

顯示Three Bedroom Suite 5+0的所有相片

起居區

Three Bedroom Suite 5+0

  • 3 間臥室
  • 可容納 5 人 (依實際入住人數計費)
  • 4 張加大單人床, 1 張加大雙人床和 1 張加大單人沙發床
  • 免費無線上網

類似的住宿

3 座室外游泳池，提供日光浴躺椅
蓬塔卡納西方 - 全包式
巴瓦洛
  • 游泳池
  • 免費早餐
  • Spa
  • 免費停車
8.0 分，滿分 10 分，非常好，2,191 則評論
現在價格為 NT$7,280
總價 NT$9,318
含稅金和其他費用
6 月 1 日 - 6 月 2 日
蓬塔卡納西方 - 全包式
比較類似住宿
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登入免費註冊

鄰近地區資訊

地圖
Carretera Cabeza de Toro, Punta Cana, 23000

附近景點

  • 巴瓦羅湖 - 開車 3 分鐘 - 3.6 公里
  • Catalonia Caribe 高爾夫球俱樂部 - 開車 4 分鐘 - 3.6 公里
  • 可可邦哥蓬塔卡納 - 開車 4 分鐘 - 5.1 公里
  • 朋它坎那鎮中心 - 開車 5 分鐘 - 5.7 公里
  • 卡巴薩德托羅海灘 - 開車 6 分鐘 - 4.5 公里

附近交通

  • 卡納角機場 (PUJ) - 15 分鐘車程，13.3 公里/8.3 英里

餐廳

  • ‪Windows Restaurant - ‬開車 4 分鐘
  • ‪The Cut - ‬開車 3 分鐘
  • ‪The Win - ‬開車 5 分鐘
  • ‪Italian Restaurant - ‬開車 5 分鐘
  • ‪Catalonia Bavaro Lobby Bar - ‬開車 7 分鐘

住宿介紹

蓬塔卡納 Bakour 套房飯店

蓬塔卡納 Bakour 套房飯店有專屬海灘，無論想在海灘遮陽傘下乘涼或躺在海灘躺椅上耍廢都很方便，想去朋它坎那鎮中心的話開車 10 分鐘就會到。室外游泳池可以讓大人小孩都玩得盡興，想要慰勞一下自己則可以去做按摩。Restaurante Asiático Kura是住宿裡 3 間餐廳的其中一間，主打亞洲料理，晚餐時段開放。此奢華飯店還有 2 間酒吧/酒廊、健身中心和花園。

全包

蓬塔卡納 Bakour 套房飯店提供全包式房價。全包式房價比較高，但住宿提供的所有餐點和飲料都已包含在內 (可能有某些限制)。

小費與稅金

已含小費；歡迎額外小費。

食物與飲料

所有吃到飽自助餐、點心和精選飲料都包含在內
已含瓶裝葡萄酒

陸上活動

健身設施

課程/活動/遊戲

有氧舞蹈課
舞蹈課

娛樂活動

住宿內娛樂活動
住宿內現場表演
主題派對

住宿摘要

DONE

飯店規模

    • 73 間客房
DONE

入住/退房

    • 入住登記開始時間：15:00；入住登記結束時間：00:00
    • 延遲入住需視供應情況而定
    • 辦理入住手續的最低年齡：18 歲
    • 退房時間：12:00
DONE

入住特別注意事項

    • 抵達住宿時櫃台會有服務人員接待旅客
    • 如果您計劃在 12:00 後抵達住宿，請事先通知住宿，聯絡方式可以在預訂確認電子郵件中找到
    • 住宿提供的資訊可能經由自動翻譯工具翻譯
DONE

入住須知

    • 需提供信用卡、金融卡或以現金做為雜費的押金
    • 可能需要出示政府核發且附有照片的證件
    • 辦理入住手續的最低年齡為 18 歲
DONE

寵物

    • 禁帶寵物
    • 歡迎攜帶服務性動物
WIFI

網路

    • 公共區域提供免費無線上網
    • 客房提供免費無線上網 (網速 100 Mbps 以上 (適合 1–2 人或最多 6 台裝置使用))
LOCAL_PARKING

停車

    • 住宿提供免費自助停車 (露天的停車場)
DONE

其他資訊

    • 禁煙住宿

住宿設施服務

餐飲

  • 每日 07:00 - 10:30供應吃到飽早餐 (付費)
  • 3 間餐廳
  • 2 間酒吧/酒廊
  • 24 小時客房餐點服務

活動資訊

  • 位於私人海灘
  • 海灘俱樂部 (付費)
  • 晚間娛樂活動

遠距工作

  • 會議室

服務項目

  • 24 小時櫃台服務
  • 禮賓服務
  • 旅遊諮詢/購票
  • 洗衣設施
  • 美髮沙龍
  • 海灘躺椅
  • 海灘遮陽傘

綜合設施

  • 花園
  • 健身中心
  • 鄰近高爾夫球場
  • 室外游泳池
  • Spa 服務
  • 按摩/療程室

無障礙設施

  • 入口無障礙坡道
  • 入口通道光線充足
  • 入口通道沒有階梯

客房設施服務

娛樂

  • 有線電視頻道

居家配備

  • 空調
  • 免費迷你吧招待品
  • 浴袍和拖鞋
  • 熨斗/熨衣板

一夜好眠

  • 低過敏寢具
  • 免費提供搖籃/嬰兒床
  • 提供床單

衛浴

  • 僅提供淋浴設備
  • 肥皂和洗髮精
  • 吹風機
  • 毛巾
  • 衛生紙

掌握世界大小事

  • 辦公桌
  • 免費無線上網 (網速 100 Mbps 以上 (適合 1–2 人或最多 6 台裝置使用))

其他

  • 每日客房清潔服務
  • 客房內保險箱

住宿特色

Spa

旅客可至附設的 Spa 放鬆身心，寵愛呵護自己，現場提供 6 間療程室。服務項目包括按摩等等。

餐飲

Restaurante Asiático Kura - 此家餐廳專門提供亞洲料理，只供應晚餐。
Sapore - 此餐廳專門提供義大利料理，只供應晚餐。每日營業。
Koral Cocktail Bar - 住宿內雞尾酒酒吧. 每日營業。
Koral Beach Bar - 此家酒吧專門提供美國料理。每日營業。
Bakana Beach Club - 此餐廳供應午餐以及晚餐。每日營業。

費用和規定

可選設施服務

  • 吃到飽早餐需額外收費，成人約為 USD15，兒童約為 USD15
  • 延遲入住費用：00:00 - 02:00 入住，須另收 USD50

游泳池、Spa 和健身房 (如有)

  • 按摩服務和Spa 療程需預約，請聯絡住宿以便事先安排，電話號碼在您的預訂確認電子郵件中

規定

此住宿沒有電梯。
住宿有滅火器，旅客可以安心入住。
此住宿接受信用卡及現金等付款方式。
接受以下信用卡：Visa 卡、萬事達卡、美國運通卡

其他名稱

Bakour Punta Cana Suites Hotel
Bakour Punta Cana Suites Punta Cana
Bakour Punta Cana Suites Hotel Punta Cana

常見問題

蓬塔卡納 Bakour 套房飯店是否有游泳池？

是的，住宿提供室外游泳池。

蓬塔卡納 Bakour 套房飯店是否允許攜帶寵物？

很抱歉，恕不允許攜帶寵物，但可以攜帶服務性動物。

蓬塔卡納 Bakour 套房飯店是否提供停車位？

是的，住宿提供免費自助停車服務。

蓬塔卡納 Bakour 套房飯店入住登記和退房的時間為？

入住登記開始時間：15:00；入住登記結束時間：00:00。退房時間為 12:00。

蓬塔卡納 Bakour 套房飯店是否附設賭場？

此飯店沒有賭場，但阿瓦隆公主賭場 (開車 12 分鐘) 就在附近。

蓬塔卡納 Bakour 套房飯店和附近有什麼好看好玩的？

蓬塔卡納 Bakour 套房飯店有2 間酒吧、私人海灘和室外游泳池，以及健身中心、Spa 服務和花園。

蓬塔卡納 Bakour 套房飯店內部或附近是否有餐廳？

是的，此住宿附設 3 間餐廳，具有亞洲料理。

評論

蓬塔卡納 Bakour 套房飯店的評論

8.4

非常好

9.0

整潔度

8.4

設施服務

9.2

員工素質

8.4

住宿環境和硬體

評論

8/10 非常好

El hotel está en una zona apartada de Punta Cana, lejos de toda zona turístico y/o restaurant externo. La zona de afuera del hotel está fea y sucia. El personal muy muy amable. La comida no fue de excelencia, aunque si tienen varias opciones. Las bebidas igualmente, amplia variedad pero no de excelente calidad. Realmente se sintió una experiencia de 3-4 estrellas. El cuarto tuvo varios problemas de condensación y se hacían charcos en el piso, casi me resbalé dos veces y mi hija se cayó en una ocasión . Un día llovió fuerte y se metió muchísima agua por la puerta. Los servicios de mini bar súper básicos y las opciones de snack limitadas y no buenas. La playa tiene un estacionamiento de barcos ajenos en la parte frontal y muelles al lado, que hacen que la playa sea mucho menos impresionante que otras. Yo no me volvería a quedar.
PRISCILLA，4 晚家庭旅遊
Hotels.com 真實旅客評語

4/10 一般般

The hotel receptionist did not provide any information about the hotel upon arrival. We had to visit the front desk to request pool towels and obtain basic hotel details. During checkout, we had to carry our luggage down two flights of stairs and walk to reception because no one responded to our request for assistance. We stayed in Room 201-K, a 3-bedroom, 2-bathroom unit. The furnishings were very simple, and the twin beds were quite uncomfortable. Upon entering the unit, there was a strong humidity odor, and there were many mosquitoes inside the room. No elevators. The master bathroom consistently had a strong sewage odor, similar to untreated wastewater, which made it very unpleasant. Additionally, the glass shower door was not installed properly and swung from side to side, creating a safety hazard when entering the shower. I did report this issue during checkout. The kitchen was not properly equipped; there were no basic supplies available, not even a kitchen towel. The Wi-Fi connection was extremely slow. The reception staff appeared very disorganized, and overall the unit felt outdated and in need of a full renovation. Pros:The beach was nice, and the food was acceptable. The servers were very kind and attentive. The pool area was nice, although it was not as large as advertised. Guests have the option to add an all-inclusive package or stay without it. spacious, large closets, good air conditioning, fans.
View from balcon
Shower door damaged, extremely dangerous
2nd bedroom, uncomfortable twin beds, large closet
2nd bathroom
Cesar，2 晚家庭旅遊
Hotels.com 真實旅客評語

10/10 好極了

El hotel esta impecable, todo muy limpio y los servicios son de primera, quiero agradecer especialmente a Maicol quien desde que nos recibio siempre estuvo al pendiente de lo que pudieramos necesitar, gracias a todo el personal de los restaurantes y de los bares, pasamos unos dias muy contentos.
CARLOS URIBE，5 晚家庭旅遊
Expedia 真實旅客評語

2/10 不太好

This trip was meant to be a vacation, but instead it turned into an extremely distressing and unacceptable experience due to severe service failures and unsafe conditions at the hotel. Despite booking one of the most expensive room categories, the hotel failed to provide even basic amenities and services as advertised. There was no safe in the room for the first two days, and when we complained, hotel staff responded rudely, stating that since the booking was made through Expedia, we should “complain to Expedia.” We were also told that if we did not leave the hotel immediately, no complaints would be considered, which felt like coercion. We were traveling with a sick elderly father, who required his own room and private bathroom for medical and personal reasons. Due to financial limitations, relocating to another hotel was not possible. The hotel management showed complete disregard for his condition, which resulted in severe humiliation and distress. Additional serious issues include: No hot water during the entire stay Extremely poor food quality, inconsistent with the hotel’s advertised rating Almost no entertainment or activities (only 2 shows during an entire week) Only 2 public toilets for the entire hotel On the beach, there was only one restroom cabin, causing my elderly father to suffer multiple humiliating accidents while trying to reach our room The “beach” was not a beach at all, but a rocky harbor area used for ships Alcohol service was limited to local alcohol o
Oksana，7 晚家庭旅遊
Expedia 真實旅客評語

6/10 不錯哦

Staff was excellent, hotel was clean so 10/10 on that. Price was good. Cons AC doesn’t work in the bedrooms, had to be moved rooms 3 times due to things not working, was a big leak ect. This is no reflection on the staff they did everything they could quickly to make it right. I would have to say this comes down on the owner of the resort. There is NO evening entertainment even tho we were told when we got there that there would be. So for someone looking for a very quiet resort experience this would be the place. I personally wouldn’t stay again, just want to emphasize that the staff were amazing and were very accommodating in trying to ensure people where taken care of, I hope the owner of the resort takes care of all the rooms that have no AC in the bedrooms, living rooms it always worked. As well ans seeing the value of adding daily/nightly entertainment .Also only being able to get some hot water in the showers usually only worked in 1 out of the 2 bathrooms in the unit.
Destine Rayanne，7 晚家庭旅遊
Expedia 真實旅客評語

8/10 非常好

Shona，8 晚旅行
Expedia 真實旅客評語

10/10 好極了

Todo
JULIO，2 晚家庭旅遊
Orbitz 真實旅客評語

6/10 不錯哦

Review from America - Tennessee Our stay at Bakour Resort in Punta Cana was mixed. The resort is beautiful and the food was good — we never went hungry. Breakfast was the best meal (especially American food), and the pasta bar at lunch was excellent. We went on two excursions. One was advertised as snorkeling but was not actually snorkeling; however, it ended up being our best experience because of the staff. Baby Monkey was amazing and made it fun — if you book an excursion, ask for him. The Saona Island excursion was disappointing. We spent about 6 hours in transportation, were only on the island for about 1 hour instead of the promised 2, the boat was overcrowded, and there was very little communication in English. We were also not told to bring money for drinks. The only positive was how beautiful the beach was once we arrived. The resort staff overall were very kind. Saimy was our go-to and was great. The snack bar bartender and the woman at the front desk were wonderful. One waiter at the Asian restaurant was rude and unpleasant. Unfortunately, several room and communication issues affected our stay. The hot tub didn’t work, our bedroom light switch was broken, some outlets didn’t work, our room wasn’t cleaned daily, there was no trash can, and room service didn’t include napkins. Information about activities and amenities existed but was not clearly communicated. With better communication, excursion management, and room maintenance, this resort could be much better.
Tessa Elizabeth，5 晚好友同遊
Expedia 真實旅客評語

8/10 非常好

My family of five spent a week at Bakour and had a truly wonderful time. Check-in was quick and easy offering drinks on arrival for us and our children. Our room, while not perfect (bathroom door would not shut, old food left in microwave, no pull-out couch despite being offered in listing) was large and spacious, comfortably fitting us all, a rare find for a larger family. Beds were comfortable, balcony was stunning, no noise from neighbours, and cleaning staff was excellent for our entire stay. We even had a sick child one evening and were given extra cleaning support, which we greatly appreciated. The resort grounds are beautiful and extremely clean. The pool was never dirty. The beach loungers show some wear and tear, but we always had plenty of spaces available to us by the pool or on the beach. The food was very fresh, flavourful, and we were consistently given new options every day. The drinks were also excellent, not syruppy like other resorts, but tasting of fresh ingredients. The coffee bar was such a treat, equipped with an espresso machine and truly talented barista. We ate at the Asian themed restaurant one evening but we preferred the buffet. The REAL winner at this resort is the service. The staff are just so incredible, capable, helpful, kind. I could go on and on. My youngest felt so comfortable here, she cried upon departure lol Perhaps not a 5 star resort, but defintiely a 5 star experience.
Whitney，7 晚家庭旅遊
Expedia 真實旅客評語

2/10 不太好

Sean，1 晚旅行
Expedia 真實旅客評語

8/10 非常好

My overall experience was great the food was amazing! Kimberly would worked front helped with my every need. My only dislike was at the beach people are able to sale things to you and will not leave you alone. They remember your face and say I’ll be back tomorrow if you change your mind. I just wanted to relax and enjoy the weather and the beach be those people selling things will even wake you up it was extremely annoying made me not want to go to the beach. Also the shower temperature was inconsistent first and last night was the only time I had an hot shower. Also the theme restaurants had extremely slow service I almost left a few time and go to the buffet instead for food. Those were my biggest issues other than that I had a great experience the food was lovely the scenery was night a relaxing. It was a nice relaxing resort and I’ll definitely be back!
Kayla Jacqueline，5 晚好友同遊
Expedia 真實旅客評語

4/10 一般般

Where do I start this is not a 5* Don’t waste your money -so disappointing! the food is just about edible - you can get the basic drinks in all inclusive which are pretty good cocktails made well by the bar staff so can’t complain there. Very basic amenities and food apart from that - told they didn’t have simple things sometimes like water in the afternoon at the pool bar, no pina colado, no ice cream. Asian restaurant is the best but others not worth attending. The sea isn’t blue like other areas around although it is peaceful and less busy on the beach just not pretty or clean. Half of the staff are lovely and the other half are rude and terrible. We booked here for a Christmas trip and almost moved it was so underwhelming. It is passable but if your expecting 5 star all inclusive resort - don’t book here, I’ve stayed in better 3* and hostels. Had to ask for the room to be cleaned on numerous occasions after coming back after 5pm room still wasn’t clean. The coffee shop guy is amazing big up Wilma also Oliver and luis at the bar were very polite attentive and helpful. Leonardo also stood out so helpful lovely and hard working. Also big shoutout to LeBron and rafael - these people made our stay the best it could be but they could only work with what they had.
Susan，8 晚家庭旅遊
Expedia 真實旅客評語

10/10 好極了

Great Hotel! Couldn’t ask for anything better during our short stay
Luan，1 晚旅行
Expedia 真實旅客評語

4/10 一般般

The cleaning staff didn't come for the last 4 days of our trip, despite repeated requests. Also, the HVAC in our room froze and stopped working for 3 days. Another guest's room was burglarized by the cleaning staff, probably explaining why they weren't cleaning our room. We were promised compensation from the resort, which never materialized. Won't go back, despite it being an attractive resort.
Rudra，7 晚家庭旅遊
Expedia 真實旅客評語

2/10 不太好

We booked and paid for two rooms only to find out at 11:30 pm there was no rooms. We booked and paid around 1 hour earlier. Hotel staff would do nothing for us as we booked through Expedia .
Lesia，1 晚家庭旅遊
Expedia 真實旅客評語

2/10 不太好

They overbooked many rooms
Sachin，1 晚旅行
Expedia 真實旅客評語

2/10 不太好

Sheldon，1 晚旅行
Expedia 真實旅客評語

8/10 非常好

Todo muy bien
Jose Luis，3 晚旅行
Expedia 真實旅客評語

2/10 不太好

Worst hotel ever, they want to charge you for everything even tho hotel is supposed to be all inclusive. All dirty and nothing is working, food sucks, only 1 or 2 restaurant working. The worse ... the only good reviews that the hotel has are due to employees taking their guests's phone at the bar and made the reviews themself... complete scam ....
Maribel Jacobo，2 晚好友同遊
Expedia 真實旅客評語

8/10 非常好

Marvin，4 晚浪漫之旅
Expedia 真實旅客評語

10/10 好極了

Aaliyah，5 晚旅行
Expedia 真實旅客評語

10/10 好極了

Clean room, great staff, great food
Ashiek，4 晚旅行
Expedia 真實旅客評語

10/10 好極了

michael，6 晚旅行
Expedia 真實旅客評語

10/10 好極了

Amazing rooms
Michael Adam，7 晚家庭旅遊
Expedia 真實旅客評語

6/10 不錯哦

Never work the hot water
Nhora Milena，5 晚家庭旅遊
Expedia 真實旅客評語