My wife and I were booked for a three night stay. This independently owned hotel is older, but maintained in excellent condition by the owners/managers. We were welcomed warmly at the front desk and our room was huge (the size of a small apartment), clean and all equipment (TV, Microwave, refrigerator) and plumbing was well maintained. The service was outstanding. We experienced a family emergency in the middle of our stay and the manager worked with us to refund a portion of booking fee (via a third-party booking site) even though it was a non-refundable booking. I cannot say enough about the manager's kindness and understanding during a difficult time for us. I will not stay anywhere else in the future during my visits to OKC. They are fairly priced for the accommodations.
真實旅客
3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 4 日
Nice stay
Nice hotel a bit off the Main Street so not as much traffic.
Lisa
Lisa,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 3 日
Jeremy
Jeremy,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 31 日
Sara
Sara,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 30 日
Gross
First, I would suggest that the reader observe the how the hotel management has a rebuttal for every negative Google review given. That’s a red flag in and of itself.
It’s true, the rooms are not clean. I took pictures as proof. I did not realize until I was unbedding the sheets for the maid.The sheets were stained/unclean. It was clear that they had not been washed in some time because when you take a wet rag to them the filth lifts. A blanket that was provided, had some sort of- regurgitated food plastered to it-. My children slept in that blanket! That’s unacceptable. According to the woman who claimed to be “lower management” (she refused to give her name or a printout of my extra charges from my stay), the room was in that condition because it had been “running for a few days” (whatever that’s supposed to mean). CLEAN YOUR SHEETS BETWEEN GUESTS! That’s disgraceful management. Ew! Disgusting.
I booked through hotels.com, and lodged a complaint. The customer service representative stated that the lower management was very disrespectful and broke terms between their contract. They explained that the lower and upper management were combative and recommended that I dispute the charge with my bank. That is my next move.
I am posting pictures so that they cannot deny the claims of their unacceptable conditions as they have in other reviews.
Avalon
Avalon,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 30 日
Everything was perfect.
Sara
Sara,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 27 日
jody
jody,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 26 日
It would seem that this used to be a lovely older hotel which now is just kept to a functional level. Staff was sullen both upon checking in and out. King suite was spacious but the noisy air conditioning made for an impossible night of sleep. Lighting harsh and uninviting throughout.
Jeanne M
Jeanne M,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 24 日
GORGEOUS live plants lobby
Front desk friendly and helpful. We had drove all day and was really looking forward to the hot tub to unwind and relax before going to bed. He told us it was closed but without hesitation opened it up for us to use and stated we could use it as long as we needed. He just asked us to let him know when we were done so he could lock it back up. The lobby absolutely beatiful and relaxing. The only bad part of this experience is the rooms were a bit run down. The bed was not very comfortable, a bit too firm for me. The bathroom toilet paper dispener fell off the wall. Despite rooms needing some repairs and new renovations, we would stay here again.
Mark
Mark,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 24 日
Last minute trip
The hotel was clean it just needs to be updated. The only real problem we had is the room never cooled off. The AC blows cold but wasnt strong enough to cool the suite we were in. The breakfast was basic. It could use a little update itself as far as flavors.
chrissy
chrissy,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 23 日
Oliver
Oliver,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 21 日
Nelson
Nelson,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 19 日
Absolutely amazing
We were just passing through and found this gem. Front desk lady was extremely accommodating with a room close to the entrance as I have trouble walking. The room was spacious, clean and comfortable. The pool, hot tub and sauna were a great bonus. Breakfast was yummy and filling with all the favorites. Thw price was fantastic. We would definitely recommend this hotel to everyone!
Laura
Laura,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 19 日
Great location, clean, affordable
Staff was very kind and helpful. The room for the was clean. The bed was firm for my liking but my husband slept like a baby. Breakfast was decent. Overall, for the price it exceeded our expectations and will stay again when in the area.
APRIL
APRIL,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 18 日
Good except for initial hot room
Overall good experience. The room was hot when I got in. It took a long time to get it cooled down enough to go to sleep. Hotels.com got my days wrong so I had to pay extra.