I was provided with the incorrect WiFi password. Despite contacting the on-site supervisor and manager, they did not provide the correct password until I had left the property over an hour after check-in.
Getting the trip refunded was a fight with management and Hotels.com, as Postcard Cabins did not note any issues with the stay, despite multiple text messages and calls reporting the issue. Messages were unreturned for long periods of time.
As someone who's family and businesses has used Postcard Cabins for years, this was a very bad experience. While apologies were offered, there was not discount nor anything else done to make this right. Over 2 hours was spent just dealing with the issues, not to mention the cost/travel time.