When you stay at Otter Hotel, you'll be just a 5-minute drive from Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. Guests can visit the fitness center for a workout or grab a bite to eat at Good Folk, which serves breakfast and dinner. Also, Banff Centre for Arts and Creativity and Fairmont Banff Springs Bowling Centre are within a short drive.
VIP Access
Reviews
9.49.4 out of 10
Exceptional
Popular amenities
Electric vehicle charging point
Non-smoking
Air conditioning
Main amenities (8)
Daily housekeeping
Restaurant
2 hot tubs
Fitness center
24-hour front desk
Lobby fireplace
Multilingual staff
Luggage storage
Feel at home (6)
Refrigerator
Private bathroom
Television
Daily housekeeping
Coffee/tea maker
Elevator
The current price is NT$16,896
NT$16,896
NT$18,785 total
includes taxes & fees
Aug 24 - Aug 25
Room options
Available filters for rooms
Showing 7 of 7 rooms
View all photos for Superior Room, 1 King Bed
Superior Room, 1 King Bed
9.09.0 out of 10
Wonderful
4 reviews
(4 reviews)
Highlights
Balcony
Air conditioning
Refrigerator
TV
Separate bedroom
Private bathroom
Bathrobes
Rainfall showerhead
27 sq m
Sleeps 2
1 King Bed
View all photos for Superior Room, 1 King Bed, Balcony, Mountain View
Superior Room, 1 King Bed, Balcony, Mountain View
9.09.0 out of 10
Wonderful
4 reviews
(4 reviews)
Highlights
Balcony
Air conditioning
Refrigerator
TV
Separate bedroom
Private bathroom
Bathrobes
Rainfall showerhead
27 sq m
Mountain view
Sleeps 2
1 King Bed
View all photos for Hotel Room 2 Queen Beds
Hotel Room 2 Queen Beds
8.88.8 out of 10
Excellent
13 reviews
(13 reviews)
Highlights
Air conditioning
Refrigerator
TV
Separate bedroom
Private bathroom
Bathrobes
Rainfall showerhead
Hair dryer
26 sq m
Sleeps 4
2 Queen Beds
View all photos for Superior Room, 2 Queen Beds
Superior Room, 2 Queen Beds
9.49.4 out of 10
Exceptional
13 reviews
(13 reviews)
Highlights
Balcony
Air conditioning
Refrigerator
TV
Separate bedroom
Private bathroom
Bathrobes
Rainfall showerhead
25 sq m
Sleeps 4
2 Queen Beds
View all photos for Mountain View King Suite
Mountain View King Suite
8.68.6 out of 10
Excellent
7 reviews
(7 reviews)
Highlights
Balcony
Air conditioning
Refrigerator
TV
Separate bedroom
Private bathroom
Bathrobes
Rainfall showerhead
30 sq m
Mountain view
Sleeps 4
1 King Bed and 1 Double Sofa Bed
View all photos for Superior Room, 2 Queen Beds, Mountain View
Banff National Park Information Centre - 16 min walk - 1.4 km
Banff Lake Louise Tourism Bureau - 18 min walk - 1.5 km
Banff Centre for Arts and Creativity - 18 min walk - 1.6 km
Tunnel Mountain - 7 min drive - 1.4 km
Fairmont Banff Springs Bowling Centre - 7 min drive - 3.1 km
Getting around
Calgary International Airport (YYC) - 93 min drive
Banff Station - 20 min walk
Restaurants
A&W Restaurant - 2 min walk
Good Earth Coffeehouse - Banff - 18 min walk
Park Distillery - 19 min walk
Cedar House Investments Ltd - 18 min walk
Rose & Crown Restaurant & Pub - 20 min walk
About this property
Otter Hotel
When you stay at Otter Hotel, you'll be just a 5-minute drive from Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. Guests can visit the fitness center for a workout or grab a bite to eat at Good Folk, which serves breakfast and dinner. Also, Banff Centre for Arts and Creativity and Fairmont Banff Springs Bowling Centre are within a short drive.
Languages
English, French
More about this property
VISIBILITY
At a glance
Hotel size
174 rooms
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Specific rooms only*
Pets must be supervised
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free covered onsite self parking
Electric vehicle charging point on site
Other information
Smoke-free property
LOB_HOTELS
Property amenities
Food and drink
Restaurant
What to do
Hiking/biking trails nearby
Mountain biking nearby
Ski area nearby
Services
24-hour front desk
Luggage storage
Multilingual staff
Facilities
Fireplace in lobby
Fitness center
2 hot tubs
Accessibility
Elevator
Elevator door width (inches): 42
ROOM
Room amenities
Be entertained
50-inch TV
Cable TV channels
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Electric kettle
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Hair dryer
Towels
Stay connected
Free WiFi
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
STAR_OUTLINE
Special features
Dining
Good Folk - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
MONETIZATION_ON
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CAD 30 per pet, per day
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Also known as
Otter Hotel Hotel
Otter Hotel Banff
Otter Hotel Hotel Banff
HELP_OUTLINE
Frequently asked questions
Are pets allowed at Otter Hotel?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of CAD 30 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Otter Hotel?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Otter Hotel?
Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.
What is there to do at Otter Hotel and nearby?
During the winter, enjoy nearby recreation like skiing and return when the snow melts for hiking and mountain biking. Soothe your senses in one of the 2 hot tubs or enjoy the use of a fitness center.
Are there restaurants at or near Otter Hotel?
Yes, there's an onsite restaurant, Good Folk.
What's the area around Otter Hotel like?
Otter Hotel is a short 19-minute walk from Banff Centre for Arts and Creativity and 20 minutes' walk from Bow River.
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Otter Hotel Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Staff & service
9.2/10
Amenities
9.6/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
10/10 Excellent
Aug 8, 2025
Beautiful place to stay while in Banff!
Jessica
Jessica, 1-night trip
10/10 Excellent
Aug 9, 2025
Excellent hotel
Pouyan
Pouyan, 2-night trip
10/10 Excellent
Aug 10, 2025
Great hotel! They also have a great restaurant.
Ashley
Ashley, 5-night trip
10/10 Excellent
Jul 21, 2025
Great Stay, very relaxing.
Grayson
Grayson, 2-night trip
10/10 Excellent
Jul 23, 2025
Great stay
Shiran
Shiran, 3-night trip
10/10 Excellent
Jul 19, 2025
Good location, nice hotel to stay, would recommend
Klara
Klara, 7-night trip
10/10 Excellent
Jul 11, 2025
Great stay!
Kyla
Kyla, 3-night trip
10/10 Excellent
Aug 8, 2025
Everything about this hotel is A+
Rosa
Rosa, 3-night trip
10/10 Excellent
Aug 10, 2025
Clean facilities, great location just away from the hustle and bustle of downtown but easy access to the main shopping and dining options in Banff. Bus passes for local travel and convenient parking were a definite plus.
Anand
Anand, 5-night trip
10/10 Excellent
Jul 27, 2025
soooo nice, roof top hot tubs were amazing
Dylan
Dylan, 1-night trip
10/10 Excellent
Aug 5, 2025
Excellent facility and helpful staff!
Brent
Brent, 1-night trip
10/10 Excellent
Jul 22, 2025
Very nice hotel
Zhemin
Zhemin, 4-night trip
10/10 Excellent
Aug 2, 2025
Beautiful hotel! Traveling with family and spent 5 days at The Otter Hotel. Our room was excellent and we enjoyed the hot tub on the roof each night. Great stay!
LISA
LISA, 5-night trip
10/10 Excellent
Aug 7, 2025
Nice location. Friendly staff.
Shrikant
Shrikant, 5-night trip
10/10 Excellent
Aug 10, 2025
Overall excellent hotel.
The mountain view room was really a partial view but overall enjoyed my stay. Would return again
Nadim
Nadim, 1-night trip
10/10 Excellent
Aug 4, 2025
Great stay at the Otter Hotel-loved the hot pools on the rooftop, views of the mountains-a perfect place to enjoy your morning pour over coffee! Don't miss dinner at the Good Folk-amazing food
Allison
Allison, 1-night trip
8/10 Good
Jul 25, 2025
nice place to stay calm
Frank
Frank, 1-night trip
10/10 Excellent
Aug 6, 2025
Love this property
Linh T
Linh T, 2-night trip
10/10 Excellent
Jul 14, 2025
Great hotel, great location, and great service
Jianfu
Jianfu, 3-night trip
10/10 Excellent
Aug 6, 2025
Loved the outdoor pool area and view of the mountains from our room. Location is a bit outside of the city center, however.
Jennifer
Jennifer, 3-night trip
10/10 Excellent
Jul 10, 2025
Excellent hotel! Staff were great, room was very clean.