The Pullman was excellent in a previous visit but the Mercure is awful by contrast
Old, noisy and lacking any service.
A very disappointing 5 days
Gregory
Gregory,5 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 27 日
Was Good but basic
It was a good hotel, pretty basic but good enough for a short trip away. The rooms are semi renovated, the bed is very comfortable. We stayed in a King Suite
Elizabeth
Elizabeth,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 19 日
Had a good and easy stay overall. The food and drink services were of good quality, and the gym, spa, and plunge pool were definite highlights. Parking was convenient, though it comes at a cost of $25 per day. The only downside was the view — a bit underwhelming compared to expectations.
Mahnaz
Mahnaz,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 15 日
R
R,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 14 日
JOSH
JOSH,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 8 日
Ledesi
Ledesi,3 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 8 日
Simon
Simon,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 6 日
When the time is about 12am, there is drilling noise which disturbs our sleep. That is not a time for renovation. Gave a call few times to the receptionist but no one answered so I have to find contact number from google to report this issue.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 22 日
Gemmy
Gemmy,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 10 日
Bed was uncomfortable
Taps dripped
Kylie
Kylie,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 27 日
David
David,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 11 日
Great family friendly hotel, staff were really accommodating and friendly. We had a great stay
Kaine
Kaine,1 晚家庭旅遊
Wotif 真實旅客評語
6/10 不錯哦
2025 年 5 月 6 日
This property is showing its age. Just a little care and attention, particularly in public spaces and corridors would present the property much more favourably. During our recent stay packaging was left dumped on the floor at the end of the corridor for three days, room service items were not promptly removed and left the property looking shabby.
The room was excellent and housekeeping did a very good job of servicing our room. However, the aging plumbing left us (and probably those in neighboring rooms) deafened every time we had a shower!
We also found it unhelpful that shift changeover occurred right when a significant number of prebooked guests were arriving to check in. The queue was very long and some waited up to three hours to get access to rooms. The staff blamed attendees at an onsite conference not clearing their rooms by check out time.....This is a management problem not a problem for guests arriving after extended travel.....Management, lift your game.
And finally, I've used this hotel now once a year over the past 6 or 7 years and the coffee machines have never managed to work properly in the breakfast restaurant. Don't you think it's time to throw them out? They are to complicated and unreliable..... Guests pay for decent coffee when they pay for their breakfast.
William
William,3 晚浪漫之旅
Wotif 真實旅客評語
10/10 好極了
2025 年 5 月 4 日
We had a long wait for check in but received an upgrade to the Pullman Hotel. Very comfortable room and very convenient for us attending a conference in the same hotel.
john
john,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 1 日
jonathan
jonathan,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 1 日
Liang
Liang,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 1 日
Great spot
Rohan
Rohan,1 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2025 年 4 月 30 日
The accommodation was handy for trams
les
les,1 晚家庭旅遊
Wotif 真實旅客評語
8/10 非常好
2025 年 4 月 27 日
David
David,5 晚旅行
Wotif 真實旅客評語
10/10 好極了
2025 年 4 月 26 日
Richard
Richard,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 4 月 21 日
Bathroom facilities particularly tape ware in shower were dangerous for children. Hot water didn’t regulate well and increased in temperature frequently. Bins I. Car park were constantly full yes it was a long weekend but these are the things people notice.
Belinda
Belinda,3 晚旅行
Wotif 真實旅客評語
2/10 不太好
2025 年 4 月 20 日
Leaky tap flowing water all night accross floor from 3am. Hotel did not care when went to desk and then left till checkout at 8am.
Room booked not available when arrived given alternative but single beds not 2 doubles
Not book again