Patio was worn down, pads on seats were dirty, lights were out at night until I called and complained because we couldn’t sit in patio. Cockroaches in my room twice, main room & bathroom, outlets didn’t work, only bath outlet worked, had to call and leave message, bed lamps didn’t work at all. communication was by phone/text. Had to wait till next day to get clean towels because no staff on premises. Only saw 1 staff person two times for a short period. Fireplaces in rooms and downstairs are only for looks?? The only thing that was suitable was suitable was the Nespresso coffee makers and water bottles from Costco. Pictures on website must be from years ago right after touch up paint, wall paper and new fixtures. sad to say wouldn’t recommend. We would have been better off at Hampton inn or Holiday inn