我是否可以免費取消洛斯卡沃斯GR Solaris Lighthouse飯店的預訂並收到全額退款？

可以，洛斯卡沃斯GR Solaris Lighthouse飯店在我們網站上有提供可全額退款的客房，您可以根據住宿的取消規定，在入住前幾天取消即可。詳細的條款和條件請務必參閱住宿的取消規定。

洛斯卡沃斯GR Solaris Lighthouse飯店是否有游泳池？

是的，住宿提供3 座室外游泳池和兒童游泳池。

洛斯卡沃斯GR Solaris Lighthouse飯店是否允許攜帶寵物？

很抱歉，恕不允許攜帶寵物和服務性動物。

洛斯卡沃斯GR Solaris Lighthouse飯店是否提供停車位？

是的，住宿提供免費自助停車服務。

洛斯卡沃斯GR Solaris Lighthouse飯店入住登記和退房的時間為？

入住登記開始時間：15:00；入住登記結束時間：00:00。退房時間為 11:00。

洛斯卡沃斯GR Solaris Lighthouse飯店和附近有什麼好看好玩的？

洛斯卡沃斯GR Solaris Lighthouse飯店具備3 座室外游泳池和4 間酒吧，以及浴缸和健身俱樂部。

洛斯卡沃斯GR Solaris Lighthouse飯店內部或附近是否有餐廳？

是的，此住宿附設 6 間餐廳。

洛斯卡沃斯GR Solaris Lighthouse飯店附近的環境怎麼樣？

從洛斯卡沃斯GR Solaris Lighthouse飯店走路只要 4 分鐘就可以到飯店海灘，另外走 12 分鐘還可以到墨西哥商業廣場。

洛斯卡沃斯GR Solaris Lighthouse飯店住宿資訊、相片和旅客評語

Q: 洛斯卡沃斯GR Solaris Lighthouse飯店是否允許攜帶寵物？

很抱歉，恕不允許攜帶寵物和服務性動物。

Q: 洛斯卡沃斯GR Solaris Lighthouse飯店是否提供停車位？

是的，住宿提供免費自助停車服務。

Q: 洛斯卡沃斯GR Solaris Lighthouse飯店內部或附近是否有餐廳？

是的，此住宿附設 6 間餐廳。

8/10 非常好

2025 年 10 月 21 日

The first room was musty .They got us another room and it was fine AC. Had cold water for shower. The food was good at Hotel but the Sushi restaurant and Italian Restaurant were not good.

William，7 晚旅行

Hotels.com 真實旅客評語

8/10 非常好

2025 年 8 月 31 日

Bueno pero tiene mucho que mejorar

Instalaciones aceptable así como los alimentos, buen servicio del personal pero pudieran mejorar la calidad de los alimentos, algunas instalaciones están cerradas y le hace falta una remodelación.

Miguel Angel，2 晚家庭旅遊

Hotels.com 真實旅客評語

8/10 非常好

2025 年 8 月 31 日

Martha，3 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 8 月 16 日

Norma，3 晚旅行

Hotels.com 真實旅客評語

2/10 不太好

2025 年 8 月 12 日

Nicole，1 晚旅行

Expedia 真實旅客評語

8/10 非常好

2025 年 8 月 12 日

I truly enjoyed my stay at GR Solaris. The property was immaculately clean and the rooms were spacious and comfortable. The food was good overall, though I believe it would benefit from using fresher ingredients and offering more variety in the selection. The pool area was absolutely amazing – a highlight of our stay, especially for the kids. I would like to extend a special thanks to Mrs. Fernanda, the Customer Service Manager. She was incredibly professional, kind, and attentive. Upon our arrival, she welcomed us with a thoughtful gesture of champagne and a tray of chocolate-covered strawberries, which we truly appreciated. She also helped us secure restaurant reservations in advance, making our experience much smoother. As a generous courtesy from management, Mrs. Fernanda offered us a late check-out at 5 PM due to our evening flight, which allowed us to enjoy one more relaxing day by the pool – a wonderful bonus for the whole family. 😊

GIVARA，5 晚家庭旅遊

Expedia 真實旅客評語

10/10 好極了

2025 年 8 月 10 日

Staff were friendly and attentive. Had a great stay!

Allison，7 晚家庭旅遊

Expedia 真實旅客評語

8/10 非常好

2025 年 8 月 9 日

It was a nice relaxing place to escape to. Staff were very friendly. I hope in future they enforce the adults only pool.

Julia，7 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 8 月 9 日

Federico，5 晚家庭旅遊

Hotels.com 真實旅客評語

10/10 好極了

2025 年 8 月 9 日

The activities were fantastic,hands down to FATIMA,amazing young lady with very good attitude.There was something for everyone — from water sports and pool games to guided tours and fun workshops. Everything was well organized, safe, and run by friendly, enthusiastic staff who made sure guests felt welcome and included. We especially enjoyed beach volleyball.These activities really made our stay more exciting and memorable.

Almir，5 晚旅行

Expedia 真實旅客評語

6/10 不錯哦

2025 年 8 月 9 日

Everyone was friendly, I didn’t like the time share people you have to talk to one of them pouted after we told him we weren’t interested. The hotel looks great, lots of pools and right on the beach. The food was okay except for theme days where food was better. The shower also didn’t have very hot water. The staff very helpful and nice and all the servers were great. The hotel was also very clean but surrounding area was kind of sketchy. Wish they had transport services at least to and from the airport.

Shaun，4 晚浪漫之旅

Expedia 真實旅客評語

6/10 不錯哦

2025 年 8 月 8 日

You couldn’t see anything out the lighthouse windows ! Bars would run out options, 3 hrs before closing,

Diana，4 晚家庭旅遊

Expedia 真實旅客評語

8/10 非常好

2025 年 8 月 7 日

It was great cleaning service and rooms the food could have been better but overall it was great

Nayely Crystal，6 晚家庭旅遊

Expedia 真實旅客評語

4/10 一般般

2025 年 8 月 6 日

Repeated food most of the time.Chicken options in the food are limited.Guest services don’t care if you complain about anything.

Chairs in the hotel balcony. Safety issue

Ranjit，7 晚家庭旅遊

Expedia 真實旅客評語

10/10 好極了

2025 年 8 月 6 日

Marivel Garcia，5 晚旅行

Expedia 真實旅客評語

6/10 不錯哦

2025 年 8 月 5 日

Much like it's sister property next door, this place is just old and could use some major renovations. 3 star property at best due to view and location. Pool water excruciatingly hot and with heat indexes around 100 it was never refreshing. it actually felt gross. The food was absolutely abysmal. Stick to the fresh to order items like eggs and maybe the burger bar by the pool. Otherwise we left the property to eat even though we had All-Inclusive. The food was simply put terrible. Probably the worse food I've ever had at an all-inclusive. Flavorless and overcooked dry meat. And it was the exact same offering every day for breakfast, lunch and dinner. they may add something new but it was never anything good. How can a place in mexico makes such bad mexican food?? A truly unsolved mystery. as for the onite restaurants, you have to make reservations at 3:10pm on Solaris app each day for that evenings restaurants. I never got one reservation. Even at 3:09 by the time I went in, all restaurants were booked. I hear the food was good. The drinks, yes all you can drink if you want to ingest sweet sugary drinks your entire stay and get diabetes. After 2 days, i had to switch to tequila sodas. Beer is limited to Tecate light and Dos XX. that's it. We were here last week of July 2025 so its considered "off-season" so although they tried so hard for engagment and fun the crowd wasn't lively. Not their fault mind you, but we've definitely had more fun at other resorts.

Terry，4 晚旅行

Expedia 真實旅客評語

8/10 非常好

2025 年 8 月 5 日

Victor Manuel，4 晚旅行

Expedia 真實旅客評語

6/10 不錯哦

2025 年 8 月 5 日

Irma，5 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 8 月 5 日

Todo bien

Emilio，3 晚浪漫之旅

Expedia 真實旅客評語

8/10 非常好

2025 年 8 月 4 日

Pool & Overall staff wonderful

Derek，3 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 8 月 4 日

Ethan，2 晚浪漫之旅

Expedia 真實旅客評語

2/10 不太好

2025 年 8 月 3 日

I had one of the most terrible experiences in hotels at the Solaris. The buffet was not open until 1pm, so we decided to eat the snacks at the pool until they opened. The cheese sauce was watery and didn't taste like cheese. The ceviche had been sitting there for god knows how long, it tasted like cardboard and I had to spit it out. The hamburger patties tasted like rubber and I was very surprised how the bad the food was. Once the buffet opened, I assumed we were going to be safe. I spoke too soon. The buffet had the same vibe, nothing was edible and I ended up eating a watery ice cream cone just to satiate my appetite. I tried ordering room service later to see if they could redeem themselves, that too, was a culinary disaster! The one thing this hotel needs to improve on the most is w their security. There was a weird guy tweeking outside our hotel room, we were not sure what he was doing but we got scared and wanted to call security to come and help this gentleman. I CALLED AND CALLED, EVERYONE (CONCIERGE, FRONT DESK, GUEST SERVICES, ETC...) NOBODY WAS ANSWERING. I called for 45 minutes and no answer!!! Overall, sheets smelled like urine and upper hotel staff was not accommodating. Will never go back, we left that night even though we had a whole week, and they refused to give any money back!! Horrible, terrible service!! Ran out of space, couldn't finish my whole run down.

Genesis，4 晚家庭旅遊

Expedia 真實旅客評語

4/10 一般般

2025 年 8 月 2 日

Drinks were water down, pool bartenders either overworked or underpaid. The food as barely edible and areas not very sanitary. Not many activities and shows although they tried were not great. Cleaning ladies for the rooms were excellent After checking in they send you to talk to someone and they want you to join their club, once I denied they were rude.

Elena，5 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 8 月 2 日

Ector Francisco，7 晚旅行

Expedia 真實旅客評語

8/10 非常好

2025 年 8 月 1 日

Good was mediocre. The buffet did not have that many options. They have individual chefs making omelets and pasta dishes for one person when they should be cooking for bulk. Long lines for these individual dishes.

Kimberly，4 晚好友同遊

Expedia 真實旅客評語

洛斯卡沃斯GR Solaris Lighthouse飯店

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