喀比拉培亞度假飯店 - 喀比

All good although they struggled to find my booking at first when they did they upgraded me which was very nice

Wonderful hospitality, the staff were great. The superior room with a garden view was spacious, with a good sized bathroom and basic amenities. Loved the pool and pool bar. Location was off the main street so it’s nice and quiet, and there’s a nice food market just five minutes walk from the resort.

The staff did not care about customer service and incompetent. We booked an airport transfer which never arrived. We were denied gold member privileges. Our family booked a 3 bedroom suite in which we were issued two keys and denied extra keys without a deposit. At no time did the manager or assistant manager apologize bur instead responded in a passive aggressive attitude with a fake smile. The facilities were adequate but all services including room service stops at 7pm.

Very nice resort with friendly staff, but disappointing breakfast.

Our 2nd time staying here. Didn’t know they hv a new wing now which does not hv view! Previously 5yrs ago only 1 building n all rooms facing pool.now the water in the toilet smells of bleach! So we smelled of bleach as well! Breakfast was v poor. None taste good even omelette is not gd. Only french toast n fruits are nice. Limited selection. Gym equipments are not working! Only location is good. Near beach n hawker centre.