All good, great choice to stay here. Currently 4 months in operation, few teething problems and staff readiness issues are there, but give them 2 more months. Restaurant food should go delicious and hearty and forgo pretentiousness. A beautiful hotel like this should not place fake plastic plants in any corner. All the best!
真實旅客
3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月20日
Oakwood my no. 1 choice at Batam
The experience at Oakwood is great from the moment you step into the property. Friendly staff, nice room, good view, clean, good water pressure, comfy bed and pillow, next to Grand Batam Mall.
真實旅客
1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月9日
Ng
Ng,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年8月12日
Very convenience location. 20 walking steps to the mall. We did not opt for breakfast buffet. Only able to access other floor unless you have the same floor room card.
J
J,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月11日
Boon Kiat
Boon Kiat,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年8月10日
Super convenient location n hotel staff is friendly. On the other hand, hotel did not arrange d bed type requested during booking and AC is hardly working. Bathroom is stuffy after shower.
Kuan Ping
Kuan Ping,1 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2024年8月1日
Would be good if the room doors are installed with additional locking mechanism. Also there was a live cockroach in my room which I reckon it’s a once off because the room is very clean and nice. As the hotel is new, it is not showing up on the Grab/Gojek apps yet so just take note to use Grand Batam Mall to locate if you have trouble.
Otherwise, the hotel cannot be located any better, it’s a few steps away from the Grand Batam Mall and nearby spas. The service staff are top notch and helpful, grateful for how caring and friendly they are.