First day was good but the rooms looks old and not too clean needs more care
2nd night and the last the electricity shutdown around 1.20am and no one contacted me as Im alone I can’t go out of the room floor 23
Then i didnt sleep that last night even after it came back after 2hours or more
The staff said it was a maintenance and no one tell us or announced in our rooms doors
The one who contacted me later on this app
Said its shutdown suddenly
I asked for arefund for this night they said No!!!!!
Oula
Oula,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 14 日
Ferhat
Ferhat,6 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 8 日
AYNUR
AYNUR,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 21 日
Check-in was quick. Access to Haram is the best. 4 minutes walk to Kabah. Breakfast spread very good. Housekeeping staff Mr Ismail is very polite and ensured our room was cleaned well daily.
Mohammed
Mohammed,2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 21 日
Good
Moayad
Moayad,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 14 日
Clean, comfortable, and by the haram
Right by the haram
Very clean and quiet room
Excellent cleaning/room service
The buffet comes with a wide variety of hot and cold items
Malek
Malek,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 4 日
Sarah
Sarah,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 3 日
Close to al haram ..
Clean,
Good customer service ,
Super friendly customer service
Food really good
FADI
FADI,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 30 日
Sabah
Sabah,4 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 4 月 28 日
There
Areeba
Areeba,3 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 4 月 28 日
Easy access to Haram
Hotel is on the doorstep of the Haram. Very easy access for daily prayers. Clean, neat and lovely suite. Hotel advertises the outdoor seating area overlooking the Haram, however not accessible for whatever reason.
Suleman
Suleman,6 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 4 月 23 日
Room cleanliness was an issue. Bathroom not well maintained.
Jamil
Jamil,2 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 21 日
Sameena
Sameena,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 4 月 20 日
The only advantage of this property is the closeness to the Haram.
Extremely old and moldy bathrooms.
I chose this hotel after a very pleasant stay at the Manakha Rotana in Madinah but it was a very disappointing experience.
Madina
Madina,2 晚好友同遊
Expedia 真實旅客評語
4/10 一般般
2025 年 4 月 19 日
The room I had booked wasn’t given after complaining several times the hotel staff weren’t accommodating. The conditions of the room totally different from pictures
Nekhat
Nekhat,3 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2025 年 4 月 13 日
Mehmoodur
Mehmoodur,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 4 月 10 日
This is my fourth visit here. Distance to Haram is very close. I felt the service was not as usual this time due to the rush of Ramadan. There restaurants were full and seating was sometimes not available, and tables and service not upto standard. I would not hesitate to stay here, but would advice to keep the usual standard even if the hotel is full.
K
K,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 4 月 10 日
Serdar
Serdar,6 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 4 月 9 日
Masjid al haram outside your door! What more do I need to say??