班卡倫布里渡假飯店 - 卡隆

Very good location for beach and night life of the area. Hotel is good and staff are friendly. Could do with a slight refurbishment but overall for the price would stay a again.

The service was great. Everyone was very friendly. Room could have used some updates. It also smelled like mildew (pool access room.) It was pretty clean but the pool deck had a lot of hair from the previous guest. The shower was small but the bathtub was very good and clean. This hotel wasn’t my favorite but the great service is something that should be recognized. The location to the beach is second to none.

room was cozy and very nice view. We love our stay in the hotel, after the whole day activities we go home to a comfortable place and we relax at the balcony with the a sea view. The staff our friendly😊 Its just the breakfast foods are cold already when we eat. But in all we have a wonderful stay.

Our room was fantastic a good size,a/c worked perfectly...no complaints at all here.... would gladly stay again staff friendly an helpful 👍

Our 2 week stay was awesome and suited our needs. Checking in/out or simple requests of any kind with reception was a nightmare, only 1-2 people understood processes. The cleaners, security and the kitchen staff where absolutely fantastic in every way. The rooms and grounds were well maintained. The area itself was close to some good and not so good restaurants. Ging restaurant to the right of the hotel was certainly the best. Seafood market we tried a few times to find either poor service of being served off prawns. Great beach directly across the road. Scooter hire place to the left was good to deal with. Happy to come back.

We enjoyed our stay how ever the bed is very hard and uncomfortable and did not have a good nights sleep

Nice hotel, friendly staff, unexpected room upgrade, good area for food, shopping and east access to the beach.

Had a great stay only short next time will Be longer

Great facilities and close to beach.

This was the worst travel experience ever. Started with a late night check In and we were pointed towards our room. After 10 min wandering on our own (because front desk people disappeared) found a dilapidated room that Smelled of sewage in the drains. Three calls to repair it and it was never fixed. Check out a week later and desk guy is trying to charge me for two robes?! My room never had robes to begin with (and I noticed because our friends room did!) we were accused, called liars, spat at and Called disgusting Americans by front desk clerk. I said check with housekeeping they were never there but housekeeping was gone for the night. I said check my luggage etc. horrible horrible customer service beyond! Calling this a “resort” is a joke. I had the upgraded room even and it was gross, dirty, unkempt. Couldn’t even get housekeeping to give me an extra towel she said two per room only. Save yourself headache and stay literally anywhere else! (Ps I have never in my life written a review this just could be ignored!) I shoulda been comped this stay in its entirety!