Overall Experience was not at all Good because first of all Check in was not at all smooth we have to wait for 30 Mins to get our rooms and after 30 mins i have got 1 Room and 1 room after 30 Mins and staff was not at all good and coperative and Later We have visited pool and the pool tiles were broken and we got injury as well. And Service is third class. Buttler comes after 30 Mins ice and glass comes after 30 mins and air conditioning, fridge is too old in the rooms. We have booked ultra luxury room but we are not at all satisfied as we have paid 15k approx and the room doesnt have a good views as well. The room approx cost 7.5k Max and breakfast got over 15 mins before and no hospitality nothing. I have stayed in more than 50 plus 5 star luxury properies i will never recommend you to stay here. Thanks
RICKY
Expedia 真實旅客評語
6/10 不錯哦
2022年8月12日
Shiri D.
Shiri D.,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2021年11月28日
Not a 5 star
The actual Resort Rio was booked by some football federation until the end of March 2022. We had to stay a lower category property by paying the 5 star price. Food quality /taste is below subpar. We informed the hotel that we were celebrating our anniversary they said they will arrange some cake but they never did.
This hotel may have seen nicer days when it was new, but now it’s more like a run down property. The tub was dirty and did not have hot water. Closets are old and rusty. The pool was not clean properly you can see the green stuff on the sides.
Spa is not 5 star quality at all, it’s clean and the staff is friendly but untrained.
The most positive side of this hotel is, nice big rooms and staff is very nice but this Rio delux property is not 5 star and more like a 3 star service.
Dirk
Dirk,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2021年11月26日
TERRIBLE MANAGEMENT which doesn't listen to guest needs. Have converted into a bio-bubble. Refrain from staying here.
Deepak
Deepak,2 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2021年11月2日
Prashant
Prashant,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2021年10月16日
真實旅客
3 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2021年7月3日
Everything about Resort Rio is attractive.
Highlights were the huge swimming pool (which unfortunately we couldn't use due to Covid, however we did click loads of pictures around the entire property), the staff, the food and ambiance.
Coming back here on every special occasion as the staff here makes it much much more special.
真實旅客
1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2021年3月28日
My Favourite Resort in the World ! Amazing People
Resort Rio: we love you ! Thank you very much for the most amazing stay and hospitality. Beautiful resort, superb facilities and our Rio Suite was simply palatial. We loved the space, the views and the most luxurious marble bathroom with a marble tub we have ever seen. We enjoyed and appreciated the very warm and genuine hospitality from all staff members. Vaman and Sumitra: thank you for the housekeeping. Shubham and Akash, we appreciate your friendly service from F&B. Thank you for the amazing food at Pickled Mango and at Jalsa, the pure veg restaurant. And what can we say about Aagor? Probably the most amazing place to be each night- a typical goan beach shack by the pool with its very own beach ! We loved Aagor so much that we spent most of our time there and you must try the fiery Feni ( nothing like the feni you would have tasted anywhere- they distil their own and its smoother than fine cognac.Thank you Roy and Agnelo for amazing cocktails. Zaara spa therapies were relaxing and we enjoyed the couple massage. What i loved about Zaara spa was the beauty and peace with fine aromas and soothing music as the masseurs gave the most relaxing massage ever followed by a rose petal bath, a relaxing steam and then rainwater shower. Both my wife and I came out of Zaara different people- pure bliss. Thank you Kazi and Mumtaz at Zaara spa. Thank you also to Stephen and his team at the front office for all the care that was taken.Fatty Francis, please keep our usual table reserved !
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2021年3月22日
真實旅客
4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2021年3月12日
Amazing resort and great hospitality
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2019年10月12日
Perfect Couples Retreat
Most amazing resort for a relaxing getaway.
Vijay
Vijay,3 晚浪漫之旅
Hotels.com 真實旅客評語
10/10 好極了
2019年9月17日
Enjoyed my stay at hotel! Food is delicious!
Wanted to try jalsa but the hotel didnt had enough reservation for jalsa dining so the restaurant was closed. Thats the only thing was not satisfactory because i genuinely wanted to try jalsa because they have won award for 7 years.
Arun
Arun,1 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2019年3月20日
真實旅客
5 晚旅行
Expedia 真實旅客評語
4/10 一般般
2019年3月20日
真實旅客
5 晚旅行
Expedia 真實旅客評語
10/10 好極了
2019年2月11日
Very clean and tidy through out the property , found the drinks very costly
真實旅客
4 晚浪漫之旅
Expedia 真實旅客評語
4/10 一般般
2019年1月30日
If you're from America do not stay here
-This is not a 5 star hotel - It just has really nice decor
-Staff is not trained well and many first line staff were interns that struggled to speak English - I have a team of over 300 staff in India and I know the difference and I am very forgiving on this matter. This staff was mostly comprised of those who are not up to par.
-Wifi is a joke there. it was slower than dial up from the 90s Management said they would look into it but nothing changed. It was a total joke and probably purposely throttled.
-There are two pool bars which got me excited but no one goes to them. Only twice there were two other people than me and my friend. Kinda kills the experience. This was during a time when they were fully booked.
-Their food is pretty decent and really good if you like Indian food. Mama Mia is an Italian place with good food
- They had several large events hosted by companies who were staying at the time and as a result would close some of their venues. I thought this was unfair to others.
-They prohibit you from bringing your own alcohol
-They prohibit you from having guests in your room
-They accused me of trying to leave without paying even though I prepaid for this stay and I had a Credit Card on file for incidentals. This happened because I tried to have my bag loaded into my airport transport before checking out. This could've been avoided if I were allowed to check out from my side of the resort but that was not an option.
Tony
Tony,5 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2019年1月16日
Rupesh
Rupesh,4 晚浪漫之旅
Hotels.com 真實旅客評語
8/10 非常好
2018年12月21日
All good. I wanted a wall clock and a painting in the room
真實旅客
4 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2018年12月4日
Would have been better if we were given better details of the location, Near Baga beach is misleading. The hotel is remote and not in walking distance from the beach.
真實旅客
9 晚旅行
Expedia 真實旅客評語
4/10 一般般
2018年10月6日
Will not be back
They charge way to much for food and drinks, plus to many rule to have to obey like ladies have to wear certain types of clothing in the pool, and you can not bring any item of food or drink back to the hotel or allow any visitor up to you room. The free wi fi is crap it is way way to slow as they want you to pay more for the better high speed package. Also the ratio of single man to families and couples is to high with these man just sit by the pool look at the ladies a bit creepy made my partner uncomfortable.
WILL NOT BE BACK.
manga
manga,6 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2018年9月20日
Goed
Was schoon hotel personeel heel vriendelijk en goed
真實旅客
5 晚旅行
Expedia 真實旅客評語
4/10 一般般
2018年8月24日
bad experience
water lickge in the room, it's gets wet whole floor while rain
Vicky
Vicky,3 晚好友同遊
Hotels.com 真實旅客評語
4/10 一般般
2018年8月18日
Location is not great and hotel is fairly dated. Breakfast area is too small compared to umber if guest accomdations so always struggle to get a table. 1 of the pools is permanently closed.
真實旅客
4 晚旅行
Orbitz 真實旅客評語
10/10 好極了
2018年3月19日
5 star
Very clean and service is great and professional. Love to come back and stay at this place.