From hotel pickup at the airport you are going to have an enjoyable, safe and relaxing journey even it is your 1st time to India. F&B Mr. Chethan, Mr. Raghav and Mr. Satya did excellent job providing different kinds of recommendations from lists of cuisines, hotel events and local festival. Chef Mr. Chirag and Ms. Jasmine providing tailor made dishes from street food to fine food and wine. Housekeeper Mr Saikiran was also very polite and kind. Last but not least Guru Prasad who drove me to the airport shared a local story of name of Bengaluru, "The boiling beans city" Thank you all for my memorable experience.
We were given complementary upgradation. Over all a memorable stay.
真實旅客
1 晚家庭旅遊
10/10
Good stay
Anil
2 晚家庭旅遊
10/10
Amazing stay. Kunwar at the reception was very nice and one of my favourite. Staff were courteous.
Food was good, Fabelle chocolate shop at ITC was very convenient to buy chocolate for gifts.
Great location too.
Highly recommend
真實旅客
4 晚商務旅行
10/10
YEONGSEOK
2 晚旅行
8/10
真實旅客
2 晚旅行
10/10
Jay
4 晚旅行
10/10
Bindu
2 晚旅行
10/10
Excellent property with good service
Jay
1 晚家庭旅遊
10/10
best-in-class ambiance and quality of service
Vikas
2 晚家庭旅遊
10/10
Ronny
4 晚商務旅行
10/10
Lovely hotel and excellent service.
Kenneth
1 晚商務旅行
10/10
Helen McGowan
3 晚旅行
8/10
Samira
1 晚旅行
8/10
Really nice hotel, but balcony was taken over by pigeons
David G
1 晚商務旅行
10/10
Amazing stay! Wonderfull hotel and incredible personell. Rosch elevated my stay to the next level by being so welcoming, funny and supportive with anything i needed.
Gergo
3 晚旅行
10/10
Clean and very comfortable rooms. Excellent food. Good service.
Nat
1 晚好友同遊
10/10
Every thing is great except outdated phones hard to push room dividers and shower situation needs to be fixed leaking water into outside the shower door
Their buffet staff are very good and helpful
Actually I should say outstanding
Narayan
4 晚家庭旅遊
10/10
Shamti
2 晚旅行
8/10
takeaki
2 晚商務旅行
8/10
The hotel room was nice and very clean. I stayed here with two friends and booked a suite, which included breakfast. The three of us checked in with our passports and IDs, which took a while. They put our luggage through a bag scanner and then separately scanned our bodies individually. This whole process took longer than airport security.
The next morning I went down to breakfast alone while my two friends were getting ready. While I was having coffee, the manager at the restaurant came over and told me that he overheard I ask for a table for 3. I said “yes, the other guests in my suite will be joining shortly.” He then told me I had to leave the restaurant because I had unregistered guests.
I was very upset, and immediately spoke to the front desk who said that the restaurant manager had just made a mistake. They were very apologetic, but it really ruined the experience at this hotel for me. I think for the cost of the hotel, you could find better service in Bangalore.