ITC 梔子花班加羅爾豪華精選飯店 - 邦加羅爾

The stay was amazing

The service at the restaurant and room service is very slow. It could be because there are not enough wait staff.

Good stay. Breakfast is good

One of the best ITC hotels

This has to have been one of my worst hotel experiences in a long time. First I was waiting for ages to get assistance with my luggage, then they couldn’t find my reservation booked through hotels.com when I spelled my name out. I finally had to get behind the screen and find the associate was misspelling my name and my reservation was found. My first room had oil stains on the sofa, hair and the “amenity” and fruit platter had been eaten by the previous guest. My room was finally moved to an upgraded room which was fine, but service was mediocre at best. Guest services never answered the phone and requests took ages. The only saving grace of my experience was at the salon. There was a strong smell of paint on my corridor and the hotel felt quite run down, staff were very transactional. I don’t recommend this hotel at all.

Priyanka and her staff warmly greet you and take care of all your needs. Very friendly and helpful. The room has been updated and has lovely amenities. The food was very good at the restaurants as well. The service in the restaurants was consistently a bit on the slow side so don't be in a rush.

Very enjoyable first visit to India and stayed at this amazing hotel with such friendly staff like Sathish and Ariva, brilliant

Fantastic hotel, great staff. Will stay again.

Perfect!

A wonderful experience at this delightful hotel with great staff & breakfast.