It is not a 5 stars hotel, But overall was excellent !!
Especially I would like to praise for the Staffs and Services.
Even I never met anyone of them, i had late check in (after 8pm) and leave about 6am. The instructions of self-check in/out was clear. Staff reply email very fast! I was planning to hike fuji mountain, I got some questions but couldn't reach the related department, and I ask for help from the hotel. They did an extra work for me , so appreciated!
Michael
Michael,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年7月1日
真實旅客
3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年6月27日
有一小插曲,昨晚過了22:30到達,自助以密碼check in , 今早07:08 self check out , 這段時間未與職員見面。昨晚已提出要安排免費車位,但住所發出的電郵是晚上20:19,可惜的是我們今早10:47才收到由Expedia電郵有關車位的安排。當14:40取車時發了一張由Q-STA的泊車罰款通知,即向職員了解。最終可以享用免費泊車,原來要有泊車証才可泊車,但我沒收到相關的車位的安排,儘管我已預早提出需要安排車位。最後感謝協助有關泊車罰款的問題。
房間環境很整潔,很舒適,地點鄰近車站,交通方便,會推薦給他人