I had booked this room 2 weeks in advance and it was to be a 2 queen bed. It ended up being a 2 double bed and bed were extremely small for my family. When asked if we could switch rooms or why we didn’t get queen beds they said someone booked a block of rooms and this was last minute. After my session and not getting anywhere with this, I asked for a refund which they thought around $15 would be sufficient. The next day I asked about the refund and she told me that I would need to contact Hotels.com. That is exactly what I did in. Hotels.com contacted this site and was able to get me a full refund for the room.
Jessica
Jessica,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月13日
Amy
Amy,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025年1月2日
Tolbert
Tolbert,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025年1月1日
Charged double.
Its was pretty good besides the fact i paid for both rooms in full at hotels.com then when i got there was asked for my card to do a security deposit but was charged for both rooms again so a total of almost $800. When i brought it to the staff attention i was double charged for eachroom I was told they were unable to cancel either transaction.
Tolbert
Tolbert,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月31日
Melanie
Melanie,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年12月8日
Very noisy in room above had to go to front desk at 11:30 pm and complain about it and they the front desk person assisted and took care of it thanks to the staff they were very helpful
Kevin
Kevin,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月25日
Cindy
Cindy,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月17日
Jennia
Jennia,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年11月16日
Jessie
Jessie,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年11月16日
Cydni
Cydni,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年11月11日
Richard
Richard,1 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年11月11日
Some Lights in the room didn't work
Flora
Flora,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年11月10日
Sheryl
Sheryl,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月7日
Family visit
Staff very friendly. Hotel was clean & comfortable. Location was great. Restaurant across the parking lot. Would definitely stay here again.
Linda
Linda,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年11月6日
Difficultés de communiquer, la plupart de travailleurs parlent que l'espagnol. La salle de bain n'est pas comfortables.
Genevieve
Genevieve,6 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年11月1日
The property was just okay. I booked 2 King rooms for 2 nights through Expedia, and Expedia showed my reservation as "Active." When I arrived, the hotel showed my reservation as "Cancelled." It was clearly a mistake. I spent over an hour on the phone with Expedia, and they got me 2 Double bed rooms in lieu of what I reserved. The beds weren't very comfortable, and the guests staying the floor above me were like a herd of elephants past 3 AM. It was an overall disappointing hotel and experience.
David
David,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月30日
Katie
Katie,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月29日
Andrea
Andrea,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月28日
Ashley
Ashley,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年10月27日
Very clean! One lamp in our room was broke! Not quite d/2 realizing our room was above the pool. Very noisy, plus the room by us had a child who was quite loud & disturbing. Plus, our room made some kind of loud noise all night & I got very little sleep. I would stay here again, just not on that end of Hotel. Would prefer quiet room that isn’t surrounded by several other rooms. Felt cornered in a way!