Everything is good just only the check out time is too early .10am check out time is too rush :(
The view and the hotspring in the room are very nice .
Poor staff support, no service, all the meat needed to cook by yourself, home appliances is not working but no staff support, food selling machine cannot work with HK phone number
Very spacious and homey. Room was clean and the onsen was great overlooking mt fuji.
Cons, the check out time is too early, you must leave at 10 am which is worst when you come with kids
Laurentius
Laurentius,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月5日
最高!
不満の点はありません。最高でした。
KAZUMI
KAZUMI,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月29日
Leashanne
Leashanne,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月7日
Personal sauna/onsen
Paul
Paul,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年12月6日
Warmer Osen Water will be nice
Can’t beat the view for this place.
I just really hope the in suite osen can be warmer or at least it can be like the foot bath, we can adjust the temperature to be warmer - especially in the winter
Kelly
Kelly,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月5日
Took the lake view room and the view was breathtaking.
Hotel was luxuriously equipped with everything we needed and more (we could hardly believe a telescope was provided to admire the scenary and stars!)
Complimentary welcome sweets (white Mont Blanc cake), cheese, and a wide range of alcoholic and non-alcoholic drinks in the fridge made the stay additionally memorable!