We received an email saying we could check in early. We arrived around 2 and check in is at 4 and the guy was rude and said check in is at 4 and that we couldn’t check in until 4. We came back around 320 and it was a different person who also said not until 4. Someone else came in a few mins later and was allowed to check in. We then were told we could check in as well after them but my complaint is that they rudely jnformed us we couldn’t check in until 4. I know check in is at 4 but don’t send an email saying want to check in early and then be crappy when you try to check in. They said it was because they had no rooms clean but if check in is at 4 and it’s only an hour or 2 before that you have to have some rooms clean. We’ve stayed here before and was able to check in before 4 without any issues. The room also wasn’t even completely clean there was hair all over the sheet on our bed. A towel under the sink and a hair tie left on the shelf by the sink. It’s in a great location but staff could use some training. The beds are also very uncomfortable.
Phillip
1 晚旅行
8/10
Samuel
2 晚旅行
10/10
Seahn
1 晚旅行
6/10
真實旅客
5 晚商務旅行
8/10
Good relation betwen price and quality
Luis
4 晚商務旅行
10/10
It was amazing the staff was friendly and helpful.