4/10 一般般
2025 年 9 月 5 日
Stay away if you’re not Italian. Weird experience.
Upon arrival they handed us keys to the room they said was ours. With three days left in our visit they called us asking us to check out. We went down to see what was going on and apparently we were supposed to be staying in another room. The younger lady at the front desk was visibly upset with us as if we changed rooms and was giving us attitude about it.
She then informed us that we owed close to $80 euros in taxes for our stay, we were there for 7 days so we were a bit shocked as the city tax is only €2 per night.
We had to call over our Italian friend who we were visiting to come talk to them. After they spoke that fee magically went away.
The air conditioner in the room is not doing anything at all and the room was so tiny it barely had room for our two suitcases. The bed was like cardboard and the pillows were flat as a pancake.
It was an overall bad experience and would definitely never stay there again. I’m not sure if they were trying to pull a fast one on us because they could barely speak English and try to make us pay more because we couldn’t defend ourselves in Italian. Just found it weird that the tax vanished once our Italian friend spoke to them.
真實旅客
7 晚旅行
Hotels.com 真實旅客評語
