Great customer service from start to finish. The other reviews make this place sound terrible, but it really isn't. The facilities are basic, but you're not paying for luxury so what do you expect? The pictures do oversell it, and I would recommend you have transportation if you come here as quite secluded and you'll want to be able to get around to see the sights. However the hotel itself is fine - you get what you pay for. Breakfast in bed is an added bonus too.
We found it a wonderful experience. Located on the river in a forested setting. Friendly staff who went out of their way to help us. Quiet, serene and located away from the crowd. We stayed longer than we planned.
Vi var enda gäster som kom och vi for därifrån efter vi sett tälten mögliga gamla tält. Bilen fick vi ställa i skogen 1 km från hotellet, i största allmänhet nedslitet inget att rekommendera. Det enda positiva var att vi fick pengarna tillbaka och letade upp ett annat hotell.
真實旅客
Expedia 真實旅客評語
2/10 不太好
2013年10月27日
Badly neglected, not ready for guests
Beware: the photos on the website do not reflect the current state of Buritara. Only at check-in did we learn that it has NO food service, except for breakfast ... and we were miles deep in the jungle. Our only dinner option was to pay a staff member 200 baht to drive us into town for dinner. The pool looked ill-maintained, walkways are crumbling, and the limited staff can barely beat back the jungle, much less maintain the grounds to resort standard. The bed was musty and worn out. Buritara might have been charming at some point in the past, but today it has no business accepting guests' nonrefundable payment, or drawing them in with deceptively out-of-date photos.
Jeff & Lian
Expedia 真實旅客評語
2/10 不太好
2013年7月3日
Never again!
This is NOT a resort. Staff does not speak English. I had to talk to a translator on the phone to communicate with the staff. Wifi does not work unless you're at the lobby which is pretty far from the rooms. There nothing at this place. They say pool, restaurant, etc but you won't find it. This resort ruined my Kanchanaburi portion of the Thailand.
This place is so far from the cool stuff in Kanchanaburi that you'll have to call a taxi, which is the resort's personal taxi service. But there is only ONE way to get to and from this resort (their taxi service), they will overcharge you. It's not based on meter, it based on whatever they say.
I would NEVER NEVER EVER come to this place again.
When me and my friends did come to resort, there were no other guests in the area. Maybe 8 staff members living in the resort.
Communication with staff was sometimes confusion, but tried to make our stay comfortable. The grounds are interesting, but not well maintained. It is also quite a ways outside of town. Overall, we had a good stay.