芝加哥華爾道夫飯店 - 芝加哥

The room was amazing and the service was incredible. We’ve decided this will be an annual trip location for NYE.

The Waldorf Astoria hotel is an extremely comfortable place to stay. All of their staff members were very friendly and accommodating. The grounds and the hotel are well maintained. Our stay was very enjoyable and it is located amongst dining and shopping opportunities.

Amazing stay

Since I booked through a 3rd party they moved my room without me knowing , and then I asked for strawberries and Champaign for my anniversary but I had to ask twice. It was no surprise . There was poop left in the toilet . 5 ⭐️ My ass.

I usually love the Waldorf Astoria Chicago but this time was disappointed. check in was as expected, but my junior sweet was time worn with a broken lock on the balcony door so I could not open the window for fresh air. Also the selection of movies was limited. The room service was adequate however the shrimp cocktail was inedible because it was so spicy. The thing that disappointed me the most was as a woman traveling alone with luggage the valets made no attempt to help me out of my taxi or assist with my luggage. When I left the valet got me a taxi but turned his back on me to help a guest parking her car (it was not busy and he was in the middle of helping me when he dropped me for the person with the car) leaving me to struggle to get my luggage in the car on my own. When I pay a premium for a suite like the one at the Waldorf I expect more than lip service but actual authentic service. Overall surprised and disappointed that one night could not have been handled with more grace.