I booked a room that the hotel advertised as having cable television and AC. This room was for a higher price than the rooms without. However, there was no television service! I was told by another guest that they hadn’t any television service for about five days. This was almost two months after the hurricane. Other hotels in the area had cable television service. I was told that I could check out (shortly after I checked in and found out that there was no television service) and then contact Expedia for my refund since I booked through Expedia. After contacting Expedia, I was told that Xtabi agreed to refund me only one day’s cost of the two days that I had booked. I didn’t stay at the hotel but they fleeced me almost $80.00 because they did not provide me with the services that I paid for. I rebooked into another nearby hotel that cost more per night but delivered on their promise of cable television service.
Mark
Mark,2 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年8月7日
I enjoyed my stay didn’t expect the cabin to be so comfortable this is a place was relaxing for sure the cave was a big suprise for me very beautiful scenery. Book it? You won’t regret it
Andre
Andre,5 晚好友同遊
Expedia 真實旅客評語
6/10 不錯哦
2024年8月2日
Jacquline
Jacquline,2 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年7月17日
I was not informed there was no wifi or tv which was the main reason i booked in.
brigitte
brigitte,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年7月15日
This was not only economical but it had a great view from the dining area it also had caves leading down to the beach entrance, it was way more than I expected.I enjoyed it
Gary
Gary,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年6月23日
Loved our two days in Negril @ Xtabi.
Walked to ricks and to shops, also lots of taxi’s near by to make it easy. Staff were so lovely and accomodating!
Room was great, bathroom nice and clean and with a big shower.
No Limit bar up the street was our favourite spot! The gentlemen there are very lovely, friendly and helpful to us. Must visit do staying near by.
Caves @ Xtabi are super cool!
Only tricky thing is checking out early as can’t get the key deposit back (we checked out before 8am
And forgot to organise in advance so our fault!) but is only $20 so no biggie!
Can’t recommend enough. Lovely lovely staff :)
Zoe
Zoe,2 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2024年6月17日
michele
michele,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年6月12日
Good room and superb gardens.
Excellent restaurant with staff to match
Simon
Simon,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年6月5日
Orville
Orville,14 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年5月26日
Jessica
Jessica,7 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年5月21日
The cliffs and caves are amazing, the property was nice but a but dated. Most of the staff was quite rude, especially the daytime desk people, and the room wasnt ready when we arrived an hour after check in. We werent able to get change after spending money there all morning and it was for tips, so we did save $ there
Andrea
Andrea,5 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年5月10日
louis k
louis k,16 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年5月10日
Fred M
Fred M,16 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年4月28日
Calais
Calais,3 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年4月24日
Milca
Milca,7 晚旅行
Travelocity 真實旅客評語
2/10 不太好
2024年4月20日
Melina
Melina,5 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年4月18日
Clif ocean pool view and garden
Sudhakhar
Sudhakhar,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年4月2日
Great and wonderful place to unwind!
George
George,5 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年3月18日
Always a pleasure to stay in the Garden of the God’s!
Jennifer
Jennifer,6 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2024年3月15日
The cave sold the hotel for me watching the sunset the sea view hotel just outdated and old but still comfortable
Stephaney
Stephaney,2 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年3月7日
Love Xtabi
Wonderful food, great views & snorkeling.
Timothy
Timothy,14 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年3月7日
The room I rented had no ac or television. Cold water coming out the bathroom sink and shower. Me and my wife had to take cold showers. The safe in the room wouldn’t lock. We had to hide or bring our important documents with us everything we left the room. It’s in the 80s at night and all we have to keep ourselves cool is a ceiling fan.
Evan
Evan,1 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2024年3月2日
Staff not friendly
Michael
Michael,6 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年2月27日
The cliffs and the swimming are fantasic. Our room was basic with lots of deferred maintenance. We had exposed electrical wires on the front deck and no hot water. BUT, the view and location were fantastic. (if you like it rustic). The restaurant was so very slow as to create uncomfortable tension with the customers, but again...we were looking at the moon over the ocean. We slept with the doors open in the sea breeze and went for a swim in the moonlight. Please get the maintenance and hot water going and it will be a 5 star place at a reasonable price.