Service was outstanding but hotel was ran down and uncomfortable
Joshua
Joshua,4 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 3 日
Esmeralda
Esmeralda,2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 28 日
Mario
Mario,1 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 27 日
We knew we would be checking in late.So I called about 6 PM and told them we may not check in until midnight. They assured me my room would be ready just to get the keys from the front desk. At check in, when we tired it turns out our double room was unavailable and they gave my wife and 2 teenage girls a single king room with a broken ac thay wouldnt shut off. They all had to sleep with extra clothes and a hoodie on. Another inconvenience was the lack of usb ports in the room. Most modern hotels have an abundance of them in the room but this one didn't have a single one and the girls do not bring charging blocks
layton
layton,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 19 日
Apathetic Staff but clean rooms, and coffee
Upon check in at 10pm after a long drive, the clerk came to desk and asked me what I needed, I was checking in she then said “let me go pour some drinks for the people at the bar first” and I stood there for 5 minutes waiting as she talked to the bar patrons. That was not cool. Then everyone I came back to hotel my room key would not work so every time I would have to go to front desk. That shouldn’t happen. I was intending to stay through Saturday but the key not working for a 3rd time I decided to depart Friday night at 7pm cause I was done with the apathetic front desk. But the coffee was good and 24/7, and the room was clean.
Josh
Josh,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 17 日
Luis
Luis,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 12 日
Steven
Steven,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 8 日
Ricky
Ricky,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 8 日
Miranda
Miranda,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 1 日
John
John,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 25 日
Danielle
Danielle,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 25 日
Don’t recommend
This hotel desperately needs to be renovated. Wall at bottom of shower was old and paint was worn off. Our room was not cleaned well, however, most of this is due to it badly needs renovation. Bed very uncomfortable;mattress very hard. Hotel staff was nice and friendly. Hotel definitely needs a facelift.
Michael
Michael,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 24 日
CYNTHIA
CYNTHIA,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 20 日
Areli
Areli,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 20 日
Good
Our stay was fine. The breakfast was good and the guest customer service was excellent. Laundry machines worked well and didn’t leave any weird smells. There was a machine out of order though. My kids enjoyed the pool and hot tub. Bathroom could have used some tidying up where the door and the tub met. Microwave worked. Fridge wouldn’t get cold enough. We ended up not using it. There were cockroaches in our room that we noticed on day 2 of our stay. We didn’t mention to the front office since we were leaving the next morning.
Rose
Rose,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 12 日
It was a very nice hotel ,showers didn’t have a shower curtain and water spilled all over but not a deal breaker
Luis
Luis,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 8 日
This hotel is very close to the Lackland Air Force Base. I recommend it for those needing a place to stay during graduation ceremonies. The staff are very friendly.
Paul R Jones, Jr Nancy Leah
Paul R Jones, Jr Nancy Leah,5 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2025 年 6 月 7 日
Alixa
Alixa,3 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 6 日
Hotel needs to be updated… it’s not even very clean.. hair from other people etc. found on the bed etc. recommend you find other hotel..