Does Oum Palace Hôtel & Spa Casablanca offer free cancellation for a full refund?

Yes, Oum Palace Hôtel & Spa Casablanca does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Oum Palace Hôtel & Spa Casablanca?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Oum Palace Hôtel & Spa Casablanca?

Yes, there's free self, valet, and extended parking. Parking spots may be limited.

Is airport shuttle service offered by Oum Palace Hôtel & Spa Casablanca?

Yes, an airport shuttle is available. The charge is EUR 40 per vehicle one-way.

What are the check-in and check-out times at Oum Palace Hôtel & Spa Casablanca?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at Oum Palace Hôtel & Spa Casablanca and nearby?

Have fun during the warmer months with activities such as archery. Additional recreation onsite includes helicopter/airplane tours. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a steam room.

Are there restaurants at or near Oum Palace Hôtel & Spa Casablanca?

Yes, there are 2 onsite restaurants, featuring international cuisine.

What's the area around Oum Palace Hôtel & Spa Casablanca like?

Oum Palace Hôtel & Spa Casablanca is in Casablanca City Center, a short 4-minute walk from Marche Central Station and 5 minutes' walk from Central Market of Casablanca.

Oum Palace Hôtel & Spa Casablanca, Casablanca: Hotel Reviews, Rooms & Prices

6/10 Good

Aug 12, 2025

Not bad average, just very noisy around, breakfast is OK but expensive.

Lalla meriam, 2-night trip

10/10 Exceptional

Apr 18, 2025

Clean, good service and friendly staff.

ROBERTO, 1-night trip

8/10 Very good

Jun 27, 2025

Fabulous breakfast & great location. However, the food at breakfast should have been covered as there were flys around the bread, cakes/pastries. The Wi-Fi was very poor as soon as you connected it kept dropping out. I told the staff & he said he would get it resolved but the problem remained daily throughout my stay

Shamim, 4-night trip

6/10 Good

Jun 29, 2025

Linda, 1-night trip

6/10 Good

Feb 25, 2025

It was a good central location, decent restaurant across the street. But no breakfast was included.

LORENA, 1-night trip

10/10 Exceptional

May 19, 2025

Casablanca break

My stay at Oum Palace was very comfortable. Yasir at the front desk welcomed me in at 2am since my flight was late, I was able to relax and walk the Medina which is right next to the hotel, and enjoy delightful Moroccan coffee and fresh fish at the fish market on the other side of the hotel. Breakfast is adequate, probably the major criticism I would have is that after the tour groups leave by 8am the breakfast area is definitely picked over. One needs to eat their breakfast by around 630 or else the selection isn't great. But this is a good experience overall for a hotel.

David, 5-night trip

10/10 Exceptional

Feb 26, 2023

Excellent location, friendly staff and very clean. But difficult for car parking.

Abdullah, 1-night trip

8/10 Very good

May 11, 2023

The staff were really helpful.

Shamsul, 5-night trip

8/10 Very good

Jan 28, 2025

Excellent value for the price. The hotel is easy walking distance to the central train station and there are many big chain hotels nearby, for example Hyatt and Novotel and Sofitel. There are also many restaurants around. The train to the airport costs $8 in first class and leaves ten minutes to every hour. There is a police station about 200 meters away and I got the impression the surrounding area is very safe.

Paul, 1-night trip

8/10 Very good

Apr 10, 2023

Oumpalace was very clean and had good wifi. Very close to restaurants and shopping. Staff also were very helpful and kind.

Maria, 1-night trip

8/10 Very good

Sep 11, 2022

We enjoyed our stay here. It was close to the train station so easy to get to. The check in was a bit slow, otherwise all was good.

Nathan, 1-night trip

4/10 Fair

Nov 27, 2024

Just okay.

Grant, 2-night trip

10/10 Exceptional

Apr 24, 2024

Lots of markets within easy walking distance to find anything and everything you may want or didn't realize you needed. Breakfast buffets were great, add it to your reservation and save the hassle of buying it each morning. Staff was very helpful and went out of their way to make my short stay enjoyable. Plenty of food choices in the area.

Shaun, 2-night trip

10/10 Exceptional

Oct 15, 2022

Amazing staff at this hotel. The hotel is new and bright, the rooms are big and well priced. They kept my suitcase for 3 weeks before I would check in.

Aleem, 2-night trip

4/10 Fair

Dec 30, 2024

This hotel has nothing to do with the one depicted on their website. Very old property, A/C and heater do not work, restaurant is poor quality on food and facility

Antonio, 1-night trip

4/10 Fair

Apr 19, 2025

Poor avoid

Good breakfast. But bathroom got flooded with blocked drain with water coming into room which was a first for us having stayed in hundreds of hotels so far worldwide. Door lock had problem and needs sorting out too complicated. Lights were not working when we checked in due to electricity fuse issue in the room which had to be manually reset by electrician causing headache. Hammam water had issue and for 30 euro price was not worth the poor service

S, 1-night trip

6/10 Good

May 7, 2023

Basic accommodation, Quite close to train station, no towels provided at first, AC was difficult to manage, bathrooms were clean

karen, 1-night trip

8/10 Very good

Sep 21, 2023

Location is central - close to the Medina. Rooms were comfortable and clean. Staff was pleasant. The only issue we had was with the restaurant. Six of us had a la carte dinner, but we’re disappointed that many of the menu items were not available (sushi, sandwiches, many other categories of food). The drinks and food took at least 30 minutes. Food was good, when it arrived, but it seemed that all staff were focused on the buffet only.

Greg, 1-night trip

2/10 Poor

Sep 9, 2022

Never again. Employees running after you to pay dinner or even a paid for breakfest. Everything was demanded to pay for in cach ahead of the services…

Miriam, 1-night trip

4/10 Fair

Oct 17, 2014

SCAM of star ratings

This is one of my worst hotel experiences that really spoiled my trip. Starting at the arrival at 2 am when the reception didn’t find our booking and we had to negotiate to get us in for the night. Then getting a room in which every smells bad, sink doesn’t work. Breakfast included by you will risk eating anything because of lack of tidiness. Confusing information on when to use the gym. This list goes on built within 2 days of stay. You need to check the star ratings because this hotel cannot be more than a two stars otherwise this is a real scam.

4/10 Fair

Oct 31, 2024

Very Noise!!!! So we use this property as our first stop on a tour. We are on level two , the room was rather disgusting. The only good thing is it had clean sheets the beds were tiny & very uncomfortable..We had booked this hotel for our last few days in Morocco as we thought it would be convenient. We stayed on level five this time .. room was a little bit bigger and cleaner. The male staff were rather nice but the female staff certainly need to think about smiling a little .. 😀😀😀 Breakfast is about AU$24, which is certainly not worth it , the first day it was included in our tour. But you have lots of choices to have coffee and croissant out side , The restaurant is quite OK 😎 DO YOURSELF A BIG FAVOR PAY AN EXTRA $15 A NIGHT AND 20 M UP THE ROAD AT THE CALYPSO !!!! This is a transient hotel. It has bus loads coming in every day. !!! We had asked about the noise .. the reply was that we had one of the better bedroom rooms on level 5 & that the noise would not be as bad … Our air port transfer was good & after 3rd time asking … they let us pay with a credit card .. be aware that a lot of places do not take credit card. Approx $60 Australian You do need to have cash with you… The location is Central with Quite a few money exchanges around you. If I had my time again, I would’ve spent the money and stayed at the Calypso …. Booking for afar sometimes it’s tricky .. photos May have been taken 20 years ago in its heyday .. ..

Rhonda, 3-night trip

10/10 Exceptional

Aug 27, 2025

MALIK, 1-night trip

10/10 Exceptional

Aug 19, 2025

Ghizlane, 1-night trip

6/10 Good

Aug 13, 2025

Khalid, 3-night trip

6/10 Good

Aug 12, 2025

Ghita, 1-night trip

Oum Palace Hôtel & Spa Casablanca

Choose dates to view prices

Photo gallery for Oum Palace Hôtel & Spa Casablanca

Reviews

Popular amenities

Main amenities (12)

For families (6)

Room options

Check availability for these dates

View all photos for Superior Twin Room

Superior Twin Room

Highlights

View all photos for Deluxe Single Room

Deluxe Single Room

Highlights

View all photos for Executive Suite

Executive Suite

Highlights

View all photos for Deluxe Triple Room

Deluxe Triple Room

Highlights

View all photos for Superior Double Room

Superior Double Room

Highlights

View all photos for Superior Double Room

Superior Double Room

View all photos for Superior Twin Room

Superior Twin Room

Deluxe Triple Room

Executive Suite

Deluxe Single Room

Similar properties

Suite Hotel Casa Diamond

Suite Hotel Casa Diamond

About the neighborhood

What's nearby

Getting around

Restaurants

About this property