citizenM Boston Back Bay, Boston: Hotel Reviews, Rooms & Prices

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Savor flavors from around the world at our on-site restaurant or get energized at our state-of-the-art gym. Express check-in ensures you can start your adventure right away.

Choose dates to view prices

Dates

February 2025

March 2025

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Bar

24/7 front desk

Gym

Air conditioning

Non-smoking

Main amenities

Housekeeping (on request)
Restaurant and bar/lounge
Breakfast available
24-hour fitness center
Coffee shop/cafe
24-hour front desk
Coffee/tea in a common area
Communal living room
Microwave in a common area
Water dispenser
Multilingual staff
Luggage storage

Feel at home

Children stay free
Refrigerator
Private bathroom
Premium TV channels
Elevator
In-room climate control (air conditioning)

includes taxes & fees

$119 per night

Feb 2 - Feb 3

Room options

Room, 1 King Bed, City View

Highlights

Air conditioning

Refrigerator

LED TV

Premium bedding

Pillowtop bed

Eco-friendly toiletries

Hydromassage showerhead

Rainfall showerhead

151 sq ft
Sleeps 2
1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

Highlights

Air conditioning

Refrigerator

LED TV

Premium bedding

Pillowtop bed

Eco-friendly toiletries

Hydromassage showerhead

Rainfall showerhead

151 sq ft
Sleeps 2
1 King Bed

Similar properties

Deluxe Room, 2 Double Beds (Bath in Room) | Premium bedding, down comforters, pillowtop beds, in-room safe

Pet friendly

Parking available

Free WiFi

Restaurant

includes taxes & fees

$95 per night

Feb 13 - Feb 14

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About the neighborhood

408 Newbury street, Boston, MA, 02115

What's nearby

Hynes Convention Center - 6 min walk
Northeastern University - 10 min walk
Fenway Park - 11 min walk
Copley Square - 14 min walk
Boston University - 4 min drive

Getting around

Boston, MA (BNH-Boston Harbor Seaplane Base) - 18 min drive
Logan International Airport (BOS) - 20 min drive
Norwood, MA (OWD-Norwood Memorial) - 31 min drive
Bedford, MA (BED-Laurence G. Hanscom Field) - 32 min drive
Beverly, MA (BVY-Beverly Municipal) - 39 min drive
Lawrence, MA (LWM-Lawrence Municipal) - 40 min drive
Boston Yawkey Station - 14 min walk
Back Bay Station - 17 min walk
Boston Ruggles Station - 20 min walk
Hynes Convention Center Station - 1 min walk
Kenmore Station - 8 min walk
Symphony Station - 9 min walk

Restaurants

‪Bukowski Tavern - ‬4 min walk
‪Wendy's - ‬4 min walk
‪Starbucks - ‬2 min walk
‪Tatte Bakery & Cafe | Berklee - ‬4 min walk
‪The Bebop - ‬4 min walk

About this property

citizenM Boston Back Bay

CitizenM Boston Back Bay puts you in a great location, within just a 10-minute walk of Newbury Street and Northeastern University. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at canteenM, which serves international cuisine. Also, Fenway Park and Copley Square are within a 15-minute walk. The property is just a short walk to public transportation: Hynes Convention Center Station is steps away and Kenmore Station is 8 minutes.

Languages

English

At a glance

Hotel size

- 399 rooms
- Arranged over 14 floors

Arriving/Leaving

- Check-in time starts at 4:00 PM
- Express check-in/out available
- Minimum check-in age: 18
- Check-out time is 11:00 AM
- Late check-out subject to availability

Special check-in instructions

- Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
- Guests are recommended to download the property's CitizenM mobile app before check-in

Required at check-in

- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18

Children

- One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

- Pets not allowed

Internet

- Free WiFi and wired internet access in public areas
- Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

- No onsite parking

Other information

- Smoke-free property

Property amenities

Food and drink

Buffet breakfast (surcharge) each morning 6:00 AM–11:00 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Shared microwave
Water dispenser

Traveling with children

Children stay free (see details)

Working away

Coworking spaces

Services

24-hour front desk
Luggage storage
Multilingual staff

Facilities

1 building/tower
Television in common areas
Communal living room
24-hour fitness center
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Water dispenser
Reusable cups only

Accessibility

Elevator
Elevator door width (inches): 49
Wheelchair-accessible path to elevator
Wheelchair-accessible fitness center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge

Room amenities

Be entertained

iPad
IPod docking station
43-inch LED TV
Premium digital channels

Home comfort

Climate-controlled air conditioning and heating
Iron/ironing board

Sleep well

Premium bedding
Pillowtop mattress

Freshen up

Private bathroom
Rainfall showerhead
Shower only
Eco-friendly toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper

Stay connected

Desk
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Phone

Food and drink

Refrigerator

Housekeeping (on request)
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Water-efficient toilets only
Mobile key entry

Special features

Dining

CanteenM - This restaurant specializes in international cuisine. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

Buffet breakfast is offered for an extra charge of approximately USD 20 per person
Late check-out can be arranged for an extra charge of USD 69 (subject to availability)

Policies

Noise-free guestrooms cannot be guaranteed.

Onsite parties or group events are strictly prohibited.

Long-term renters welcome.

This property uses eco-friendly cleaning products.

Guests can rest easy knowing there's a security system on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards and debit cards. Cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

CitizenM Boston Back Bay Hotel

CitizenM Boston Back Bay Boston

CitizenM Boston Back Bay Hotel Boston

Frequently asked questions

Does citizenM Boston Back Bay offer free cancellation for a full refund?

Yes, citizenM Boston Back Bay does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at citizenM Boston Back Bay?

Sorry, pets aren't allowed.

Is parking offered on site at citizenM Boston Back Bay?

Sorry, there's no onsite parking at citizenM Boston Back Bay.

What are the check-in and check-out times at citizenM Boston Back Bay?

You can check in starting at 4:00 PM. Check-out time is 11:00 AM. Late check-out is available for a charge of USD 69 (subject to availability). Express check-in and check-out are available.

Is there an onsite casino at citizenM Boston Back Bay?

No, this hotel doesn't have a casino, but Encore Boston Harbor (9-min drive) is nearby.

What is there to do at citizenM Boston Back Bay and nearby?

Maintain your daily exercise routine at the 24-hour gym.

Are there restaurants at or near citizenM Boston Back Bay?

Yes, canteenM offers international cuisine.

What's the area around citizenM Boston Back Bay like?

CitizenM Boston Back Bay is a short 1-minute walk from Hynes Convention Center Station and 10 minutes' walk from Northeastern University.

9.4

Exceptional

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness