2/10 不太好2024年10月16日使用 Google 翻譯They couldn't find my booking and told me they were not trained on the system and asked me to cancel my booking while their policy is "non refundable". Had to go to their head office and issue the receipt and go back to the hotel. Terrible service真實旅客1 晚旅行Hotels.com 真實旅客評語