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Hotel & Spa La Mansión del Burro Azul

3.5 star property
Family-friendly hotel with full-service spa, connected to the convention center, near Theater of the Republic

Choose dates to view prices

Photo gallery for Hotel & Spa La Mansión del Burro Azul

Sundeck
Breakfast area
Check-in/check-out kiosk
Standard Room, 1 King Bed | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters
Children's activities
Experience relaxation at Hotel & Spa La Mansión del Burro Azul, a family-friendly haven near Santa Rosa de Viterbo Temple. Unwind in the sauna or steam room, indulge in a rejuvenating massage, and savor coffee from the cafe.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Airport transfer
  • Spa
  • Laundry facilities
  • Non-smoking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Full-service spa
  • Sauna
  • Steam room
  • Room service
  • Coffee shop/cafe
  • In-room childcare
  • Airport shuttle
  • Area shuttle
  • Shopping center shuttle
  • Limo/town car service
  • Coffee/tea in a common area

For families (6)

  • Children stay free
  • In-room childcare (surcharge)
  • Stovetop
  • Private bathroom
  • Living room
  • Television
$47 nightly
The total price is $56
Oct 18 - Oct 19
Total with taxes and fees

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Yard
Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton linens
  • 64 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds

Classic Room, 2 Double Beds | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Classic Room, 2 Double Beds

8.6 out of 10
Excellent
(7 reviews)

Highlights

Yard
Soundproofed
Individually furnished
Individually decorated
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 86 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Standard Room, 1 Double Bed

Highlights

Yard
Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Pillow menu
Select Comfort bed
Fan
  • 86 sq ft
  • Sleeps 2
  • 1 Double Bed

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City view from property

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9.0 out of 10, Wonderful, 1,422 reviews
$50 nightly
The price is $60
Oct 22 - Oct 23
Total with taxes and fees
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About the neighborhood

Map
Ignacio Altamirano Sur #35, Centro Historico, Querétaro, QUE, 76000

What's nearby

  • Alameda Hidalgo Park - 7 min walk - 0.6 km
  • Aqueduct of Santiago de Querétaro - 10 min walk - 0.9 km
  • Josefa Ortiz de Domínguez Auditorium - 14 min walk - 1.2 km
  • Corregidora Stadium - 4 min drive - 3.8 km
  • Autonomous University of Querétaro - 5 min drive - 3.1 km

Getting around

  • Queretaro Intl. Airport (QRO) - 37 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Restaurants

  • ‪Trattoria La Nonna - ‬4 min walk
  • ‪Cafeteria La Palma - ‬4 min walk
  • ‪Dodo Café Cóctel Bar - ‬4 min walk
  • ‪Terraza Carranza 50 - ‬3 min walk
  • ‪Santa Cecina - ‬2 min walk

About this property

Hotel & Spa La Mansión del Burro Azul

Hotel & Spa La Mansión del Burro Azul puts you just a 5-minute drive from Josefa Ortiz de Domínguez Auditorium and Aqueduct of Santiago de Querétaro. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, aromatherapy, or hydrotherapy. Other features include a sauna and a steam room.

At a glance

DONE

Hotel size

    • 17 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 1:00 PM; Check-in end time: 11:00 PM
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 1 PM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • The front desk is open daily from 9:30 AM - 11:00 PM
    • Front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (8 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Area shuttle within 33.00 kilometers*
    • Shopping center shuttle*
DONE

Other information

    • Smoke-free property
    • No alcohol served onsite
    • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Coffee shop
  • Coffee/tea in a common area
  • Shared microwave
  • Shared refrigerator
  • Room service (late night)

Traveling with children

  • Children stay free (see details)
  • Childcare in room (surcharge)

What to do

  • Golf lessons nearby
  • Skiing nearby
  • Hot springs nearby

Working away

  • Computer station

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2017
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Traditional architecture

Accessibility

  • Closed captioned TV
  • Well-lit path to entrance

Room amenities

Be entertained

  • DVD player
  • 40-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Select Comfort mattress

What to enjoy

  • Yard
  • Individually furnished and decorated
  • Separate living room

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free weekday newspapers
  • Free WiFi

Food and drink

  • Stovetop
  • Oven

More

  • Daily housekeeping
  • Access via exterior corridors

Special features

Spa

The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of MXN 800 per vehicle (roundtrip)
  • Area shuttle and shopping center shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Mobile payment options include: PayPal.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Moss Hotel Queretaro
Mansion Burro Azul Hotel
Mansion Burro Azul Hotel Queretaro
Moss Hotel Spa
& Mansion Burro Azul Queretaro
Hotel Spa La Mansión del Burro Azul
Hotel & Spa La Mansión del Burro Azul Hotel
Hotel & Spa La Mansión del Burro Azul Querétaro
Hotel & Spa La Mansión del Burro Azul Hotel Querétaro

Frequently asked questions

Does Hotel & Spa La Mansión del Burro Azul offer free cancellation for a full refund?

Yes, Hotel & Spa La Mansión del Burro Azul does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel & Spa La Mansión del Burro Azul?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel & Spa La Mansión del Burro Azul?

Sorry, there's no onsite parking at Hotel & Spa La Mansión del Burro Azul.

Is airport shuttle service offered by Hotel & Spa La Mansión del Burro Azul?

Yes, an airport shuttle is available. The charge is MXN 800 per vehicle roundtrip.

What are the check-in and check-out times at Hotel & Spa La Mansión del Burro Azul?

Check-in start time: 1:00 PM; Check-in end time: 11:00 PM. Check-out time is 1 PM. Late check-out is available for a charge (subject to availability).

What is there to do at Hotel & Spa La Mansión del Burro Azul and nearby?

Have fun with nearby winter activities like skiing, and in warmer months enjoy a round of golf at the nearby golf course. Additional recreation nearby includes hot springs. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a steam room.

Does Hotel & Spa La Mansión del Burro Azul have any outdoor private spaces?

Yes, every room features a yard.

What's the area around Hotel & Spa La Mansión del Burro Azul like?

Hotel & Spa La Mansión del Burro Azul is in Downtown Querétaro, a short 10-minute walk from Aqueduct of Santiago de Querétaro and 16 minutes' walk from Josefa Ortiz de Domínguez Auditorium.

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Reviews

Hotel & Spa La Mansión del Burro Azul Reviews

8.4

Very Good

9.0

Cleanliness

8.6

Location

8.8

Staff & service

9.0

Eco-friendliness

8.2

Property conditions & facilities

Popular mentions

Spa
Room
Service staff

Reviews

10/10 Exceptional

The place is absolutely beautiful and original.
Martha, 1-night trip

10/10 Exceptional

The staff were friendly, the hotel was clean and the beds were very comfy.
Isabel, 1-night trip

10/10 Exceptional

The room, food and spa was excellent.Service was amazing. Loved the stay!

10/10 Exceptional

Very nice and clean and accessible to train station

8/10 Very good

Very nice property but it need some up keeping
leticia, 2-night trip

8/10 Very good

Interesting place not too far from historic district, but the spa is close to non existent, no sauna, hot tub, etc, no massage availability on the day of check in. Still waiting for massage. Will see how it is…
1-night trip

2/10 Poor

This is a very bad experience, they told me I could place thing in the refrigerator that is shared and then they took my things out and placed them on the floor .the roof area that is sold on Expedia like a nice place to relax and enjoy the view they have everything closed and they dont allow u to be there.the sitting area is very dirty and the jacuzzi is nasty !honestly this is like an abandoned hotel !staff is not friendly at all ! I normally book with Expedia because it’s always amazing and they only have the best of the best but today is very bad !
Karen, 1-night trip

6/10 Good

Jessica, 3-night trip

6/10 Good

Gisel, 1-night trip

10/10 Exceptional

Leslie Adriana Larrondo, 1-night trip

8/10 Very good

Tranquilo. Buena estancia
Miguel, 2-night trip

8/10 Very good

Ubicación excelente, un poco deteriorado en comparación con las fotos.
Dariela, 1-night trip

10/10 Exceptional

CAROLINA, 1-night trip

10/10 Exceptional

Todo bien
Gabriela, 2-night trip

10/10 Exceptional

gerardo, 8-night trip

8/10 Very good

ALBINO, 1-night trip

10/10 Exceptional

La comodidad y ame el servicio de spa
Christian mayela, 2-night trip

10/10 Exceptional

COMODO TRANQUILO

MARTE, 2-night trip

10/10 Exceptional

Claudia Berenice, 3-night trip

6/10 Good

Arthur, 1-night trip

10/10 Exceptional

Es muy bonita y el personal es muy amable
Dog, 1-night trip

10/10 Exceptional

Gran atencion, delicioso desayuno y bonitas vistas
Pablo, 1-night trip

6/10 Good

Location
Carlos, 1-night trip

8/10 Very good

Arthur, 1-night trip

8/10 Very good

Agradable

El hotel es céntrico y nos permitió acceder a diferentes zonas turísticas, la atención del personal fue muy amigable y atenta.
Verónica Raquel, 2-night trip