Overall is very good and I will recommend my friends. Rooms are big enough and tidy. We enjoy having breakfast in a garden-like atmosphere. However, the pillows are smelly which worsen the overall performance. Staff are nice and polite.
I visited Old Phuket Hotel in 2017 and was disappointed to see a decline in service and quality during my recent stay in 2025. This has always been my favourite hotel, so it saddens me to share these concerns:
My room was full of mosquitoes upon check-in, its not surprising but all the doors of the room were all opened on check in.
NOT HALAL FRIENDLY - Despite requesting vegetarian scrambled eggs. I was served non vegetarian on both January 7th and 8th, wasting a lot of food.
We were given only one key card for the room, which was inconvenient for me and my husband.
The blanket in the room was too warm for the hot weather and sparked when removing the cover.
I already shared this feedback with the hotel during my stay but unfortunately they had other priorities.
I hope the hotel can address these issues and improve its quality and service as it has been my favourite and go to hotel in Phuket.
Sumayya
5 晚家庭旅遊
8/10
Relaxing and quiet yet only minutes to the beach and restaurants
Daisy
6 晚浪漫之旅
8/10
Nice little place to stop, was great getting pool access as that allows you to use the pool when ever you want even after closing.
Richard
3 晚浪漫之旅
6/10
Bit noisy
Karsten
14 晚旅行
10/10
Nuestra segunda estancia en este hotel. Bien ubicado, el personal es muy amable, atento y servicial. El desayuno siempre ofrece comida Tailandesa deliciosa y variada.
Siempre será una excelente opción para regresar.
Solo recomendaría ampliar un poco el horario de la piscina para poderla disfrutar mucho más.
Brisa
4 晚旅行
8/10
Salvatore
15 晚旅行
8/10
Well located and convenient to beach, restaurants and shopping
Jonathan
10 晚家庭旅遊
8/10
Biljana
4 晚旅行
8/10
william
18 晚旅行
10/10
I loved the bathroom,and that some rooms had outdoor showers. Staff was very friendly and helpful. Property was very pretty.