2/10 不太好
2025年2月6日
Double booked and left stranded without a room
I booked my specific room a month before and paid up front. When I got there they said I didn’t have a reservation. I showed them my reservation number and my receipt showing how much I paid, how many nights, and the specific room I booked but they insisted I didn’t have a reservation and the room was booked by someone else. I was left to fend for myself and look for another hotel for the next 4 nights. I walked around looking for another hotel that was available for the next 5 days. Took me 3 hours to find another hotel and it was further away than what I wanted but at that point I had no choice. If you plan on staying here have a backup plan in case this happens to you too.
![](https://a.travel-assets.com/ugc/hotel-reviews/8C2C349DDE8A4F9DAF39FDBFE433E911E78E84A51738828806753.jpg?resize=360:*)
Omar
Omar,4 晚好友同遊
Hotels.com 真實旅客評語