Staff pleasant and helpful, as they manage 3 properties. Don't rely on GPS as roads are very narrow and two way. Hotel situated on the central piazza, good for eating, shopping and access to ferry, but late eating crowds can make lots of noise if you plan to sleep early. Hotel very old and rooms renovated in modern design. Our bed was a king sized soft futon, which was not so comfortable. Our shower appeared to be added on, and was on one of the walls in the corner of the living room/bedroom. No closet, but a few shelves in the room for clothing. Breakfast was an unexpected feast! Cereals, meats, cheeses, quiches, hard boiled eggs, fruit, yogurt, coffee, espresso machine, juices and a variety of coffee cakes. Here, the hotel was outstanding!