2/10 不太好
2025 年 8 月 21 日
Unwelcoming and it just got worse
We were told tat the bar to enquire at reception if the room was ready early, when we did we were just met with come back at 3pm, no name take, no room mentioned, no car reg provided. Meanwhile my wife and daughter were busy being ignored at the bar trying to order coffee, which eventually came without any spoons. Not a great start and we immediately decided to have a late lunch at the Felll (excellent by the way). We returned after 3pm, told breakfast times but not location and proceeded to our room for the 1 night. I’ve posted 8 pics as that’s all I’m allowed to do but we have many more. I’ll try and cover all the issues, wall paper was hanging off in both bedrooms (pics), most if not all furniture was marked and dusty, the lounge lamp holder had dead flys in and flicked on / off so couldn’t use. The fridge had a broken shelf and was stocked with water with one bottle half empty. The new kitchen sponge with marks and hair on. The frying pan wasn’t fit for use. The cutter draws had bits it and we re washed everything before using. The main bed/settee was heavy marked all over and torn. The kitchen chairs were marked. There were random holes in both the upstairs and down stairs floors. The radiator in the main bedroom had seen better days and the chrome bathroom one had white paint on it. If it hadn’t been for one night we would have left, We are experienced travellers both in UK and abroad and all in all this was the worst place we or I have ever stayed in. Hotel made aware
David
David，1 晚家庭旅遊
Hotels.com 真實旅客評語
