8/10 非常好
2025 年 12 月 9 日
We loved most everything about this place. It was centrally located to almost everything we wanted to see on the island. The place was beautiful. The outside is under some construction/upkeep for the upcoming busy season, but the workers were so respectful of us being on vacation so they did not start too early or work too late.
The bed was harder than we like, but that is personal preference. Many others might find it to be quite comfortable. The air conditioning worked very well. We did keep the bathroom and kitchen areas closed to maintain the comfort of the main living space.
My one complaint is that the check-in process was more stressful than it needed to be. Hotels.com told us that we would be emailed 24 hours in advance with check-in information but that didn’t happen. If that is incorrect information, it needs to be changed on the site. When I contacted the property about check-in that morning, I was told that information would be sent to me two hours prior to our arrival. (It was unclear to me why the information couldn’t be sent at that time.) It was not 2 hours prior and I wasn’t sure what Wi-Fi I would have in the country so it was very stressful not to have the information before we landed at the airport. After landing, I contacted the property again and was given the information but that was around the time that I could have been checking in so it needed to be sent prior to our arrival to avoid stress. Other than that, communication was great with Shirlett.
Teresa
Teresa，5 晚旅行
Hotels.com 真實旅客評語
